Source Job

• Manage the end-to-end global employee onboarding process, including documentation and compliance.
• Draft employment contracts and amendments using in-house templates and legal support.
• Serve as the primary client liaison, ensuring a smooth onboarding experience and resolving issues.

Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance. They are a growing, international company committed to building a diverse team and enabling people to work from anywhere.

• Manage a portfolio of onboarding projects, ensuring timely delivery and quality.
• Partner with customers to understand business requirements and design solutions.
• Educate customers on Qualio products and best practices, coordinating with internal teams.

Qualio is a unified quality and compliance management platform for regulated organizations. The team is all-remote, distributed across North America, Europe, and Australia, with a focus on security and quality.

• Own the global onboarding strategy, playbook, and quality standards.
• Lead and develop onboarding teams across multiple regions.
• Drive key metrics like go-live speed and capacity, and serve as escalation point.

Sport Alliance builds technology for fitness and wellness businesses worldwide, including management platforms, payment solutions, and member apps. They are a global company with teams across Australia, USA, Germany, and Poland, and they value ownership and expertise.

• Partner with sales teams to ensure successful customer setups and address potential pain points proactively.
• Manage multiple client onboarding projects simultaneously, taking full ownership of each project.
• Conduct training sessions and migrate client data to ensure smooth transitions to the WeTravel platform.

WeTravel is a travel technology company that provides a one-stop platform for multi-day trip organizers to manage reservations, payments, and more. The company is scaling its services and values a collaborative, cross-functional culture with a focus on customer success.

• Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
• Sequence product training by persona and travel in person across North America when needed.
• Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.

Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.

• Own the customer onboarding process end to end, from first document request to activated account.
• Run KYC/KYB reviews on business entities, including corporate structure and beneficial ownership.
• Find friction in the onboarding process and propose automation and process improvements.

Altitude provides onboarding services for onchain-native businesses, handling KYC/KYB and account activation. They are a small team with high standards and a remote-first culture.

• Provide tailored services for paid implementation clients including consulting, building, and graphic design.
• Work closely with clients to curate their onboarding journey and ensure apps pass review within six weeks.
• Troubleshoot complex issues and partner with the team to improve the client experience.

Subsplash builds The Ultimate Engagement Platform for churches and ministries. The team of 280+ mission-driven people values humility, innovation, and excellence.

• Serve as the primary point of contact for teammate questions and manage the Zendesk service desk queue.,
• Support employee lifecycle processes including onboarding, offboarding, and documentation while ensuring a seamless experience.,
• Plan and execute teammate engagement initiatives, recognition programs, and global events to foster connection and culture.

Gainsight is the AI-powered retention engine behind the world's most customer-centric companies, orchestrating the customer journey from onboarding to outcomes to advocacy. With over 2,000 customers and a human-first culture, Gainsight fosters collaboration, curiosity, and a focus on solving real-world problems.

• Own end-to-end client implementation from kickoff to go-live and handoff to Client Success.
• Manage multiple concurrent implementations against aggressive timelines.
• Coordinate cross-functional workstreams across Sales, Product, Engineering, and Care.

We are a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We are a team of 50+ passionate people building one of the most AI-forward organizations in healthcare.

• Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support.
• Guide customers through complex workflows and coordinate between customers, design teams, and production partners.
• Manage a portfolio of accounts, identify growth opportunities, and proactively resolve issues.

The company is a partner organization that helps customers navigate custom product development journeys. They operate in a fully remote, global environment with a collaborative culture focused on customer success and innovation.

• Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
• Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
• Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.

Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.

• Meet virtually with clients who have requested information and understand their needs.
• Guide clients through the enrollment process with professionalism and build lasting relationships.
• Maintain accurate client records and follow up as needed.

We are a recruiting firm that helps clients who have requested information about financial protection and benefits. We provide comprehensive training, mentorship, and a supportive remote culture for ambitious individuals.

• Serve as the primary point of contact for clients, building long-term relationships and driving product adoption.
• Analyze client workflows and provide best-practice recommendations to optimize product usage and ROI.
• Collaborate with internal teams to share client insights and support broader business objectives.

Rechat provides an all-in-one software platform for real estate professionals, integrating the buying and selling process to boost efficiency and brand consistency. The company fosters a diverse, inclusive, and collaborative culture, operating as a growing startup with a remote team.

• Act as the primary point of contact for clients, ensuring timely and accurate delivery of legal entity management services.
• Maintain accurate records, monitor legal compliance, and coordinate with internal teams and external service providers.
• Develop client relationships, provide guidance on best practices, and support the development of new services.

HSP Group is the premier provider of global expansion services, helping companies simplify international operations. With a focus on scale-up organizations and innovative technology firms, HSP is positioned as a trusted global partner, offering a comprehensive suite of services across legal entity setup, HR, payroll, compliance, tax, and advisory.

• Build product expertise through hands-on collaboration and structured training.
• Guide customers through software onboarding, tracking project milestones and deliverables.
• Deliver engaging client training and ensure smooth, confident software adoption.

WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.

• Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
• Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
• Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.

• Own a portfolio of complex, high-value accounts and act as the central point of accountability for escalations.
• Manage post-sales onboarding projects from kickoff through go-live with hands-on configuration.
• Conduct regular cadence calls, maintain account health, and support strategic accounts through QBRs.

Infiterra enables IT distributors, Managed Service Providers (MSPs), and telcos to succeed in the subscription economy by automating subscription workflows. Recognized as a global leader, Infiterra combines innovation and expertise to help partners transform and grow.

• Act as a subject matter expert on Global Payroll services, shaping go-to-market strategies and delivering client presentations.
• Partner with sales and internal teams to develop sales collateral, playbooks, and objection handling tools.
• Translate client business needs into actionable scope of work and provide product feedback to ensure market alignment.

Remote solves the challenge of navigating global employment compliantly, enabling businesses of all sizes to recruit, pay, and manage international teams. With a fully remote team across 6 continents and a future-focused culture, they emphasize innovation and automation in every role.

• Act as a trusted advisor for customers, managing the post-sale journey from onboarding to partnership while monitoring account health and identifying upselling opportunities.
• Collaborate with Sales to align on customer expectations, prevent churn, and share direct customer feedback to improve team processes.
• Operate autonomously with daily asynchronous client interactions, leveraging tools like Vitally and Zendesk for proactive churn prevention and retention.

Remote solves global employment challenges, enabling businesses to recruit, pay, and manage international teams compliantly. With a fully remote team across 6 continents, Remote fosters an innovative, asynchronous culture focused on automation and AI.

• Guide users through onboarding and adoption to integrate AlphaSense into their workflows.
• Drive engagement through warm outreach and live sessions to increase platform usage.
• Collaborate with account managers and product teams to improve client experience and share insights.

AlphaSense delivers AI-driven market intelligence and search to empower professionals in decision-making. The company has over 2,000 employees globally, trusted by 6,000+ enterprise customers, and emphasizes a collaborative and innovative culture.