Content Operations Specialist

Workflow & Project Operations:

• Manage incoming project requests and workflows through Monday.com.
• Coordinate marketing activities for office relocations, openings, and closures.
• Identify opportunities to improve workflow visibility and automate manual tasks.

Webinar Coordination:

• Coordinate logistics for client and prospect webinars, including scheduling and registration.
• Partner with internal stakeholders to ensure a consistent webinar experience.
• Track webinar metrics and assist with post-event reporting.

Vendor & Program Management:

• Serve as primary point of contact for designated marketing vendors.
• Manage communications and day-to-day coordination with vendors.
• Maintain documentation and support continuous improvement of vendor workflows.

Employee Onboarding & Support:

• Facilitate marketing onboarding activities for new employees.
• Manage employee bio, headshot, credential, and profile updates.
• Support ticket intake and routing processes.