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The Opportunity:
- ServiceNow is seeking a Senior Manager to own the operational rhythm for the AMS Global Partner & Channels hub.
- This role ensures forecasting, deal reviews, and performance management are executed consistently.
- You will provide leadership with real-time visibility into the business.
What You'll Own:
- Oversee consistent execution of forecasting, deal management, and performance management practices.
- Coordinate weekly forecast submission, validation, and rollup across all teams.
- Monitor pipeline health, deal velocity, and partner attainment through hub-level dashboards.
Key Relationships:
- Collaborate with Head of AMS GPC Business Operations, Data & Systems Manager, and Center of Excellence Practice Lead.
- Act as operational partner to Hub Leadership and Field Business Partners.
- Provide operational visibility to AMS GPC Leadership.
Qualifications:
- 8+ years in sales operations or revenue operations, with 3+ years overseeing forecasting and deal management.
- Deep expertise in sales forecasting, pipeline health, and performance metrics.
- Advanced proficiency in Excel, BI tools, and planning/forecasting tools.
ServiceNow
ServiceNow provides an AI platform for business reinvention, bringing together AI, data, and workflows. They serve 85% of the Fortune 500 and foster an AI-native culture of collaboration and innovation.