Concierge Service Representative (CSR)

Longbridge

Remote regions

US

Salary range

$20–$20/hr

Benefits

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Role:

  • Create sales opportunities for the Retail Sales team.
  • Answer inbound calls and initiate outbound calls to potential customers.
  • Meet business defined metrics of production.

Responsibilities:

  • Qualify customers according to program guidelines.
  • Transfer interested and qualified customers to the sales team and create appointments.
  • Update the Sales CRM with notes of each transaction.

Requirements:

  • Basic computer skills and customer service background.
  • Understanding of the reverse mortgage product and mortgage industry knowledge.
  • Excellent communication skills.

Longbridge

Longbridge helps seniors unlock their home equity, allowing them to enjoy their retirement. They have an "Excellent" rating on Trustpilot and have been named a Great Place to Work® three years in a row, offering opportunities for growth and a positive culture.

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