Source Job

• Respond to incoming calls efficiently and effectively.
• Answer general questions from patients and confirm, schedule, and reschedule appointments.
• Update patient demographics and collect/verify insurance information.

Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.

• Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Take inbound calls from patients, providers and members
• Support members with their insurance needs, questions or concerns
• Answer inquiries on benefit claims, appeals, and authorizations

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Provides exceptional customer service and engagement via telephone.
• Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns.
• Researches, identifies and solves problems; verify eligibility of services and places call backs as required.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Enjoy making outbound calls and reaching out to patients, members, and customers
• Outreach to patients to schedule appointments for preventative health screenings
• Assist members and patients with benefits and insurance information

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. Interacting with 1 in 3 Americans every day, they deliver positive healthcare experiences and improving outcomes.

• Respond to incoming customer calls, addressing their questions and providing service
• Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive education on our products and services
• Deliver high-quality support by handling tasks related to payment processing, creating payment plans, and addressing other account-related matters to enhance the overall customer experience

Enova International is a leading financial technology company that provides online financial services through an AI and machine learning-powered platform. They serve non-prime consumers and businesses, offering technology and services to traditional banks to create accessible credit.

• As the first point of contact, you'll assist patients and providers.

Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.

• Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
• Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
• Partnering with internal clinical professionals in providing member guidance.

Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.

• Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program.
• Have a passion for helping members make decisions that will enhance their healthcare experience
• You will be making a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

• Possess strong oral and written communications skills.
• Exhibit excellent interpersonal skills using tact, patience, and courtesy.
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable.

SMI is a leading provider in government payment solutions, developing state-of-the-art solutions and running complex human services operations. With over 53 years in operation as a family-owned business, SMI has grown to over 600 employees across the country, and considers its employees and customers as part of their extended family.

• Reaching out to health plan members.
• Guiding them toward scheduling their care assessments.
• Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.

• Outbound calls, calling members to inform them of their Specialist Management Solutions benefits and act as a care guide on behalf of the customer helping them receive treatment from a network of high-quality surgeons
• Receive inbound calls from members to educate them on their Specialist Management Solutions benefits and provide guidance with appointment scheduling
• Assist in the coordination of care across a variety of settings, while maintaining strict confidentiality and the highest level of professionalism

Lantern is a specialty care platform connecting people with the best care when they need it most. They curate a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, delivering excellent care with significant cost savings to employers and their workforces.

• Communicate with our members via phone and email. exhibiting care in every interaction
• Listen to our members, providing empathy and solutions to their unique needs
• Accurately document Member interactions and activity

Achieve is a leading digital personal finance company that provides innovative, personalized financial solutions. They have over 3,000 employees in hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas and put people first.

• Make 200+ outbound dials per day to prospects.
• Maintain 3–4 hours of daily talk time.
• Book qualified appointments directly into client calendars.

Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.

• Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
• Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
• Assist individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups

Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, they deliver whole-person care, and leverage AI and automation to reduce administrative burden. They are deeply collaborative with nurses, social workers, community health workers, and medical professionals.

• Receive and document customer concerns in a timely manner.
• Ensure all company procedures are followed and accurate trip data is input.
• Review and educate members on our services and their insurance coverage.

Modivcare connects people with care, wherever they are. They facilitate non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Modivcare is an equal opportunity employer.

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Accurately register and update patient information in the system.

SnappyCX is seeking an experienced medical receptionist to support a health practice. They value accuracy and professionalism.

• Research, verify and resolve inquiries related to Oregon Health Plan (OHP) or Medicare eligibility.
• Respond and assist members with Primary Care Provider (PCP) assignments and explain OHP or Medicare benefit coverage.
• Collaborate with providers, Division of Medical Assistance Programs (DMAP), and members to ensure effective customer service and the resolution of any health plan issues that arise.

CareOregon is a nonprofit, mission-driven health plan focused on providing care to low-income Oregonians. We are an equal opportunity employer that greatly encourages military veterans to apply and considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

• Answer incoming patient calls promptly and professionally.
• Schedule, reschedule, and confirm patient appointments.
• Accurately register and update patient information in the system.

SnappyCX is seeking an experienced Medical Receptionist to support a health practice. This is a part-time, remote role focused on front-desk and patient coordination responsibilities.

• Reach out to customers to provide information about products or services, sell offerings, or solicit donations.
• Qualify leads over the phone and insert the respective information into a CRM system.
• Coordinate and follow up on customer appointments and rescheduling

Wing is redefining the future of work for companies worldwide. They are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.