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What a day in the life looks like:
- Outbound calls, calling members to inform them of their Specialist Management Solutions benefits and act as a care guide on behalf of the customer helping them receive treatment from a network of high-quality surgeons
- Receive inbound calls from members to educate them on their Specialist Management Solutions benefits and provide guidance with appointment scheduling
- Assist in the coordination of care across a variety of settings, while maintaining strict confidentiality and the highest level of professionalism
Requirements:
- High School diploma (or equivalent) required for this role; Associates or Bachelors degree preferred.
- 1-3 years' experience in a customer service/service center and/or sales enablement role
- Ability to work effectively in a team environment
Wellness Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
Lantern
Lantern is a specialty care platform connecting people with the best care when they need it most. They curate a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, delivering excellent care with significant cost savings to employers and their workforces.