Patient Engagement Specialist
Benefits
4w PTO
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Role Responsibilities:
- Manage a high volume of outbound and inbound new patient onboarding calls
- Build trust with patients and clinical care team members through exceptional omnichannel customer service
- Actively listen during patient conversations to activate personalized support
Required Qualifications:
- 3+ years of patient support engagement or customer service experience
- Experience managing workload to achieve defined metrics or targets
- Excellent verbal and written communication skills
Benefits:
- Paid time off starting at 4 weeks
- Medical, dental, vision and life insurance
- A 401(k) program where Evergreen matches up to 4% of contributions
Evergreen Nephrology
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach. They are committed to improving patient outcomes and quality of life by delaying disease progression and shifting care to the home.