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  • Accurately process customer activation and change requests to subscription services.
  • Answer questions about KVH product offerings and respond to billing inquiries.
  • Provision services and present customers with upgrade opportunities.

Customer Service Data Entry Microsoft Office

20 jobs similar to Airtime Services Agent - (Multiple Positions)

Jobs ranked by similarity.

US

  • Possess strong oral and written communications skills.
  • Exhibit excellent interpersonal skills using tact, patience, and courtesy.
  • Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable.

SMI is a leading provider in government payment solutions, developing state-of-the-art solutions and running complex human services operations. With over 53 years in operation as a family-owned business, SMI has grown to over 600 employees across the country, and considers its employees and customers as part of their extended family.

US

  • Answer phones, chat, social media, or email in a polite, courteous, and professional manner.
  • Work with customers daily to sustain and improve business relationships and identify customer issues.
  • Schedule delivery orders and utilize basic negotiation skills for issues pertaining to new and returning customers.

Ferrellgas is recognized as one of America’s Most Trustworthy Companies. They are focused on delivering exceptional service and value to their customers. They have tight-knit communities across America.

US

  • Manage & monitor all order to cash account activities, process customer orders with precision, and ensure timely and accurate entry into our order management system.
  • Act as the primary contact for customer/reseller inquiries, providing prompt and reliable information & resolving customer issues.
  • Serve as a credit customer service representative, resolving questions regarding programs, processing, and payoff quotes.

Syngenta Seeds develops and produces seed for farmers, commercial growers, retailers and small seed companies. They improve the quality and yields of crops, bringing farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops. Syngenta Seeds is headquartered in the United States.

Global 6w PTO

  • You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
  • You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
  • You always have a sympathetic ear, and you advise our customers over the phone and via email

Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.

US

  • Review EMRs to resolve patient inquiries and conduct insurance verification.
  • Handle a high volume of patient telephone calls and provide excellent customer service.
  • Document calls, resolve patient inquiries, and perform other assigned duties.

Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.

US

  • Reaching out to health plan members.
  • Guiding them toward scheduling their care assessments.
  • Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.

US

  • Ensure compliance with company standards and procedures
  • Monitor SOLV Warranty emails and enter claims and updates in Warranty Tracker
  • Provide Open Warranty Reports for Warranty Manager, Executives and Owners as requested

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. They are committed to building diverse, equitable, and inclusive workplaces that improve communities.

US

  • Answer incoming calls and schedule design consultations.
  • Provide an exceptional customer experience with each call.
  • Accurately enter customer information into the database.

Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.

$50,000–$57,000/yr

  • Support stations/regions efforts to drive revenue and deliver customer service both internally and with clients
  • Execute broadcast and digital order entry and perform order maintenance throughout the campaign flight
  • Coordinate with agency and station/regions account managers to resolve any billing discrepancies

NBCUniversal is a leading media and entertainment company creating world-class content distributed across film, television, and streaming. They bring content to life through global theme park destinations, consumer products, and experiences, and are a subsidiary of Comcast Corporation.

  • Review and process DCWP license applications and all relevant documentation
  • Perform clerical work including complex data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants.
  • Provide high-volume customer service to licensing applicants in person and via phone.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. They license nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws.

US

  • Research and contact customers on accounts receivable balances.
  • Provide timely and accurate responses to escalated billing issues.
  • Identify risky customers and provide problem resolution.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.

$45,760–$45,760/yr
US

  • Maintaining account orderliness and ensuring field agent assignment.
  • Updating accounts with new client information and communicating escalations.
  • Facilitating successful collateral recovery with product and service knowledge.

Motorola Solutions is a global company focused on building and connecting technologies to help protect people, property, and places. It fosters collaboration for safer communities, schools, hospitals, and businesses, uniting a close-knit community in the relentless pursuit of safety everywhere.

US

  • Respond to incoming calls efficiently and effectively.
  • Answer general questions from patients and confirm, schedule, and reschedule appointments.
  • Update patient demographics and collect/verify insurance information.

Vision Innovation Partners aims to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on shared values.

$23–$23/hr
US 2000w PTO

  • Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
  • Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
  • Partnering with internal clinical professionals in providing member guidance.

Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.

$60,000–$90,000/yr
US

  • Develop project plans and revise as needed to meet changing needs and requirements.
  • Complete various setup, configuration, and activation tasks.
  • Communicate project information, including difficult/sensitive information, to customer, team, and management.

EZLynx, a division of Applied, provides innovative solutions to improve how independent insurance agents work. They value their teammates' diverse experiences and backgrounds, welcoming challenges and taking risks to create better outcomes for customers.

US

  • Receive and document customer concerns in a timely manner.
  • Ensure all company procedures are followed and accurate trip data is input.
  • Review and educate members on our services and their insurance coverage.

Modivcare connects people with care, wherever they are. They facilitate non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Modivcare is an equal opportunity employer.

US

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience

MCI is a tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions. They have a strong call center footprint and operations across multiple countries with 10,000+ employees.

US

  • Provides inbound Phone support to Copart Members.
  • Offers solutions that aid and facilitate a unique customer service experience.
  • Answers and places calls in a professional manner.

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.

Europe

  • Manage daily service calls and correspondence with customers and field staff.
  • Provide excellent customer service via phone and email.
  • Problem-solving and decision-making on service-related issues.

Jobgether is a platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

US

  • Provide email support for program applicants and participants.
  • Manage a trouble ticket queue to track issues from report to resolution.
  • Provide weekly and monthly reporting on program support activity.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.