Source Job

• Process customer orders via phone, email, fax, EDI, and other channels
• Provide accurate pricing, availability, and scheduling information
• Collaborate closely with sales and internal teams to ensure effective communication

Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets with the purpose of improving life by transforming the spaces where people live, work and meet. Legrand promotes diversity, equity, and inclusion as core values, supports gender representation, and fosters an employee-centered culture geared toward growth and belonging.

• Provide phone and email support for sales and healthcare professionals.
• Maintain accurate records in accordance with Stryker specifications.
• Participate in continuous improvement activities and projects.

Stryker is a leading medical technology company dedicated to improving healthcare. We offer innovative products and services in various medical fields and are proud to be named one of the World’s Best Workplaces, fostering a culture of innovation and inclusivity.

• Maintaining account orderliness and ensuring field agent assignment.
• Updating accounts with new client information and communicating escalations.
• Facilitating successful collateral recovery with product and service knowledge.

Motorola Solutions is a global company focused on building and connecting technologies to help protect people, property, and places. It fosters collaboration for safer communities, schools, hospitals, and businesses, uniting a close-knit community in the relentless pursuit of safety everywhere.

• Establish and maintain ongoing relationships with an assigned list of MCG customers.
• Conduct regular business reviews and customer outreach in accordance with MCG/Customer Success/Account Management policy and process requirements.
• Research and troubleshoot customer issues, which may involve discovery discussions as well as knowledge of MCG solutions/services, resources and processes to resolve the problem.

MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team and cultivate a work environment that nurtures personal and professional growth where you'll be able to fully realize your potential.

• Possess strong oral and written communications skills.
• Exhibit excellent interpersonal skills using tact, patience, and courtesy.
• Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable.

SMI is a leading provider in government payment solutions, developing state-of-the-art solutions and running complex human services operations. With over 53 years in operation as a family-owned business, SMI has grown to over 600 employees across the country, and considers its employees and customers as part of their extended family.

• Serve as primary contact for all customer communications
• Process RFQ’s, follow to completion
• Communicate order status to customers in a timely manner

Paige creates connectivity solutions for clients around the world. They are dedicated to listening to the needs of their customers and engineering solutions that save time and money.

• Promote meaningful relationships and brand loyalty through engaged and informed conversation.
• Respond to immediate customer questions, requests, concerns and needs.
• Manage a high volume of inbound and/or outbound contact with customers via telephone, email, and chat.

Knipper Health is an equal opportunity employer. We create and maintain customer relationships and aim to understand products and services.

• Engaging, educating, and qualifying new and existing members on our Surgery Care program offering.
• Providing exceptional customer service through inbound/outbound calls in our fast-paced, contact center environment.
• Partnering with internal clinical professionals in providing member guidance.

Transcarent is the One Place for Health and Care delivering medical, pharmacy, and point solutions together with the WayFinding experience, the first and only generative AI-powered health and care platform for health consumers. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members.

• You are the first point of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices.
• You assist our business and private customers on the phone and via email in using the online booking systems, to make reservations, offer our customers a full-service package and find a solution for any problem
• You always have a sympathetic ear, and you advise our customers over the phone and via email

Sixt is a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. At SIXT, top-tier customer experience and outstanding customer service are their highest priorities.

• Provide email support for program applicants and participants.
• Manage a trouble ticket queue to track issues from report to resolution.
• Provide weekly and monthly reporting on program support activity.

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. They help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants. EnergyHub has a casual environment, the flexibility to set your own schedule.

• Research and contact customers on accounts receivable balances.
• Provide timely and accurate responses to escalated billing issues.
• Identify risky customers and provide problem resolution.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.

• Receive and respond to telephone, email, web and other customer, country and patient inquiries.
• Enter new customer information in Salesforce.
• Appropriately field calls for payment collection or reimbursement and billing and process them.

Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics.

• Collaborate with core team members and department heads to navigate customers' needs and deliver optimal results.
• Interact with customers, building strong relationships, and practicing customer advocacy.
• Eager to learn, strives for excellence, and is committed to building a long-term career.

Helpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team is driven by the purpose of providing best in class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

• Initiates and maintains contact with present and potential customers through sales calls and associated travel.
• Provides a high level of service and product information to customers demonstrating expertise in the field.
• Develops and implements sales action plans to achieve annual sales and margin budgets.

Syngenta Vegetable Seeds helps people in the vegetable industry succeed. They create solutions to help growers get more out of their crops and invest in R&D to bring innovations to the market.

• Ensure a smooth internal customer account transition from the Sales Rep (SR) and Customer Success Manager (CSM) while delivering on all commitments and timelines
• Build strong, consultative, strategic relationships with customers that result in business growth
• Foster a team atmosphere - support your teammates and share lessons learned

VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world.

• Reaching out to health plan members.
• Guiding them toward scheduling their care assessments.
• Giving them the encouragement they need to take that next step.

Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. They value their team members and show it through a competitive and supportive package.

• Support all stages of the sales cycle and ensure the smooth operation of our sales processes.
• Serve as the primary technical support for CPQ and manage the accounts receivable process.
• Optimize technology investments and proactively identify opportunities for sales process improvement.

Mogli Technologies delivers a native Salesforce application for SMS and WhatsApp communications to global education organizations and nonprofits, along with extreme growth of clients in commercial verticals. They are a small, high-trust team focused on accelerating our clients' success globally.

• Complete an array of data entry tasks for client submissions, ensuring database records are accurate and current.
• Provide high-quality customer service in both Spanish and English via phone and email.
• Independently manage workload to meet deadlines and support team goals.

CCOF advances organic agriculture for a healthy world. They advocate for organic policies, support organic growth through education and grants, and provide organic certification. CCOF is a nonprofit organization governed by the people who grow and make our food and they have roots that span the breadth of North America.

• Develop and nurture relationships with selected accounts.
• Be a trusted advisor and expert in DemandFactor offerings.
• Manage documentation and address options and integrations from proposal to delivery.

DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.

• Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
• You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
• Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.