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About the Role:
- Act as a technical resource to our customer base.
- Troubleshoot product issues and support software solutions.
- Work directly with other support team members.
Responsibilities:
- Provide excellent customer service with excellent communication.
- Maintain solid customer relationships with speed and professionalism.
- Be readily available via Zoom video calls.
Requirements:
- 2+ years of prior technical support experience.
- Strong technical aptitude and analytical skills.
- Excellent customer service attitude and ability to be a team-player.
HighLevel
HighLevel is an AI-powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With over 1,500 team members across 15+ countries, they operate in a global, remote-first environment and cultivate a culture where innovation thrives.