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Responsibilities:
- Develop strong knowledge of our Healthcare SaaS Solutions
- Respond to all helpdesk and Knowledge Center support inquiries
- Provide information about QCSS products and services
Qualifications and Experience:
- 3 - 5 years working for a SaaS company
- Proven work experience as a Help Desk Associate/ Lead
- Excellent written and oral communication skills
Location/Travel:
- Position is available remotely
- Travel may be required less than 10% of the time
Quality Coding Software Solutions
Quality Coding Software Solutions provides healthcare SaaS solutions. They help healthcare insurers and providers improve healthcare outcomes for vulnerable populations, impacting over two hundred fifty thousand health plan members. The company values innovation, a member-centric approach, and trust.