Technical Support Engineer

What you’ll do:

• Use your technical expertise and customer service skills to resolve questions.
• Communicate clearly in writing to both technical and non-technical people.
• Collaborate with team to resolve issues in a timely manner

What you’ll bring:

• Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
• A passion for problem solving and the curiosity and humility to ask for assistance
• Ability to work remotely and desire to make an impact at an industry leader

Benefits at a Glance:

• Medical, dental and vision plans
• Retirement plan with employer contribution
• Monthly Remote Life and Merchant stipends