Technical Support Engineer
Remote regions
EuropeBenefits
5w PTO
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What you will do:
- Deliver exceptional technical customer support
- Own, troubleshoot and resolve customer technical issues (Zendesk tickets)
- Leverage your technical expertise to implement “one time fixes”
We're looking for someone who has:
- 5+ years of experience in a relevant role
- Strong scripting and SQL experience
- Excellent communication and organisational skills
Perks:
- Remote or Hybrid working
- One additional day of annual leave each year, up to 30 total days
- Mental health resources, wellbeing programs, and professional coaching
Cryptio
Cryptio builds infrastructure to bring financial integrity to the crypto economy. Their enterprise-grade back-office and data platform power mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organisations. They have raised $26m from top investors including Point Nine, 1kx, Tim Draper, and Ledger Cathay.