Similar Jobs
See allTechnical Customer Care Specialist II
Cox Automotive
US
SQL
Troubleshooting
Salesforce
Technical Support Engineer
Fieldguide
Global
SQL
API
SaaS
Product Support Analyst I
CSG
Indonesia
SQL
Docker
ITIL
Customer Success Support Lead
Quality Coding Software Solutions
US
Jira
Excel
PowerPoint
Technical Support Engineer I
Firstup
Europe
SQL
HTML
JavaScript
Role Responsibilities:
- Analyze, track and resolve customer issues.
- Respond to customer inquiries and assist in troubleshooting.
- Identify alternate solutions when necessary.
Preferred Skills & Experience:
- 8+ years customer support experience for software applications.
- Knowledge of and experience with SQL.
- Experience with MAP and CRM-Salesforce.
Our Benefits:
- Full-time employees can take advantage of health coverage.
- Paid parental leave and time-off.
- From wellness days to ERG-hosted events.
6sense
6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. They are a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value they create for their customers.