Tech Support Advisor – Antivirus Specialist with German and English
Remote regions
EuropeBenefits
4w PTO
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Antivirus Support Specialist:
- Deliver superior customer support for antivirus software.
- Manage inquiries about accounts, subscriptions, and technical issues.
- Resolve customer issues through phone and remote sessions.
Problem Solver:
- Efficiently resolve customer issues related to software purchases and renewals.
- Ensure a smooth experience for account management.
- Handle refunds related to software issues.
Technical Expert:
- Guide customers through the installation and reinstallation.
- Assist with troubleshooting of antivirus programs.
- Ensure maximum security and functionality for users.
Sutherland Bulgaria
Sutherland Bulgaria specializes in technology and customer service, actively seeking enthusiastic Tech Support Advisors for antivirus software. They offer a collaborative environment, partnering with global IT security leaders, and focus on providing top-notch technical support.