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Customer Support Specialist - GERMAN speaking (Maternity Cover)
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Responsibilities:
- Provide customer support via emails.
- Handle escalations and complex cases.
- Collaborate with cross-functional teams.
Requirements:
- Minimum 2 years of experience in customer support.
- Strong written communication skills in English.
- Ability to handle multiple tasks in a remote environment.
Why Join Us:
- Opportunity to grow in the new team.
- Work with a dynamic team.
- Fully remote role.
MCR Media Group
MCR is an international performance-driven company specializing in online IQ tests, brain training platforms, and detailed result reporting. They serve customers primarily in North America, Asia, and Japan, generating millions of monthly user visits through performance marketing across all major channels.