Respond to customer inquiries via phone, email, chat, or ticketing systems.
Log, categorise, and manage customer interactions using internal systems.
Investigate and replicate reported issues, documenting findings clearly.
Cision empowers individuals to make an impact and values diverse perspectives. They are a global leader in PR, marketing, and social media management technology with offices in 24 countries.
Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Monitor booking funnels, identify 'stuck' tasks and intervene when needed.
Use email, internal tools, and phone calls to ensure jobs get done.
Navigate complex conversations with German clients and Taskers to save cancellations and drive revenue.
Taskrabbit is a marketplace platform connecting people with Taskers for everyday home to-do's. They value innovation, inclusion, and hard work with a collaborative, pragmatic, and fast-paced culture.
Ensure the success of Front customers by delivering timely, effective assistance during EMEA hours
Work the day‑to‑day support queues across email and live chat with a focus on resolution quality and speed
Become an expert on Front’s product, features, and common workflows
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms.
Together with the support team, act as the interface between customers and chauffeurs
Ensure high-quality standards are met and that every customer is safely transported from point A to B
Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary
SIXT is a leading mobility service provider worldwide, with revenues of 4.00 billion euros and approximately 9,000 employees worldwide. Their ONE mobility platform brings together SIXT rent (vehicle rental), SIXT share (vehicle lending), SIXT ride (taxi and chauffeur services) and SIXT+ (vehicle subscription), giving customers access to a fleet of 350,000 vehicles, the services of 4,000 cooperation partners and around 5 million drivers worldwide.
Act as a technical point of contact, assessing user support levels and providing timely troubleshooting for online interview platforms.
Prepare respondents for scheduled interviews, facilitate session starts, and support moderator and interpreter trainings prior to projects.
Document technical issues and resolutions, staying updated on product features to provide internal guidance and improve processes.
M3 is the global leader in digital solutions in healthcare, working across sectors like pharmaceuticals and biotechnology to provide services including market research and clinical development. It has grown over 20% year-on-year for 15 years, achieving over $1 billion in annual revenue, with M3 Global Research offering comprehensive market research recruitment worldwide.
Serve as the point of contact for a portfolio of customers.
Build and maintain multi-threaded relationships with key language access stakeholders.
Proactively monitor customer health and utilization data.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Assist customers with onboarding and setup to ensure a smooth experience
Resolve customer issues and support requests via email, phone, and chat
Manage and prioritize incoming support tickets
LightSource is the next-generation operating system for Procurement. They build SaaS software for procurement managers helping them find vendors, manage negotiations, and buy intelligently. The team is small, ambitious, and loves tackling complex problems while learning quickly; they value ownership, direct feedback and continuous learning.
Serve as the first-point-of-contact for phone, email, web, and chat inquiries.
Triage and convert incoming requests to determine priority, clinical risk, and required resolution path.
Maintain a high standard of customer service (empathy, clarity, accountability, follow-through).
Alphanumeric provides solutions for the healthcare and life sciences industries. They value people with a passion for customer service, who are able to problem-solve with a focus on strategic thinking.
Mastering the Inbox: Expertly handling a high volume of support requests via email and chat.
Leading High-Stakes Trainings: Going beyond standard webinars to host dedicated, client-specific training sessions for our most valued Key Accounts, tailoring the content to their unique goals.
Owning Key Account Communication: Serving as a primary support contact for Key Account HQs, ensuring their technical needs are met and their feedback is integrated into our workflow.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Manage and respond promptly to support tickets, ensuring transparent, human-centric, and efficient service.
Identify bugs, diagnose platform behavior, and escalate complex cases to our QA and Software Engineering teams, following up until resolution.
Identify patterns in user difficulties and suggest product enhancements based on daily feedback.
Wxrks' technology solves the complexity of managing translations at scale. With their context-first translation platform, localization managers, translation agencies, translators, and devs alike can translate, contextualize, and scale global experiences that get results, all backed by enterprise-grade hosting and security.
Serve as a liaison between contracts, patients, and care teams.
Ensure effective communication and identify areas of concern.
Support the delivery of high-quality patient care.
SnappyCX connects experienced Patient Coordinators with care teams, providing comprehensive solutions in the healthcare sector. We are a remote company focused on effective communication, identifying areas of concern, and supporting the delivery of high-quality care.
You will answer to ,,How to” and ,,FAQ” questions.
You will assist with account and payment-based questions and problems.
Sutherland Bulgaria provides customer service for various global leaders. They offer a dynamic, multicultural environment with opportunities for professional development and interpersonal skills improvement.
Serve as the first point of contact for inquiries via phone, email, web, and chat.
Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups.
Maintain a high standard of customer service and log all Cases accurately in a ticketing system.
Alphanumeric supports healthcare and life sciences. They are hiring for a remote, Philippines-based role to support one of the biggest Pharma companies in the world; they look for candidates with a passion for customer service and problem-solving skills.
Scheduling and managing management meetings & events.
Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees.