- Assist customers with onboarding and setup to ensure a smooth experience
- Resolve customer issues and support requests via email, phone, and chat
- Manage and prioritize incoming support tickets
1 open remote positions
LightSource is the next-generation operating system for Procurement. They build SaaS software for procurement managers helping them find vendors, manage negotiations, and buy intelligently. The team is small, ambitious, and loves tackling complex problems while learning quickly; they value ownership, direct feedback and continuous learning.