Resolve client issues through email, live chat, and scheduled video sessions while providing technical troubleshooting.
Become a product expert and guide clients on platform features and functionality.
Collaborate with engineering and product teams to escalate issues and improve the product.
Optro provides an AI-powered GRC Intelligence Platform that helps enterprises transform risk into opportunity. With over $300M ARR and more than 50% of the Fortune 500 as customers, it is one of the fastest-growing tech companies in North America, fostering a collaborative and innovative culture.
Provide professional technical support for payment terminals, POS systems, and payment-related services via phone, email, and ticketing systems.
Troubleshoot technical issues, assist with installations, activations, and configurations, and resolve customer inquiries while meeting SLA targets.
Maintain accurate documentation, handle portal access requests, and escalate complex issues to appropriate teams.
Sutherland is a global leader in customer experience, combining technology, innovation, and human expertise to help leading brands deliver exceptional service. The company offers a modern, supportive, and collaborative remote work environment with training and career growth opportunities.
Respond to commercial inbound calls, chats, and emails from patients and healthcare providers with empathy and professionalism.
Identify and report potential Adverse Events and Product Quality Complaints with accurate documentation.
Triage medical information inquiries and provide non-scripted on-label information using approved content.
Alphanumeric provides customer engagement and commercial support services, specializing in the pharmaceutical industry. They are a company that values customer service and strategic thinking, offering a permanent full-time remote position with training and e-learning courses.
Understand business requirements and apply SOPs for each programme you are assigned to.
Solve user issues via live channels and make outbound calls to improve fulfillment and reduce cancellations.
Maintain high-quality interactions and exceed KPIs for customer satisfaction, productivity, and accuracy.
Taskrabbit is a marketplace platform that connects people with local Taskers for everyday home tasks like furniture assembly and handyman work. The company employs distributed teams across the US and EU and has been named a Built In Best Places to Work (2022-2025), celebrated for its inclusive and collaborative culture.
Provide support to German- and English-speaking customers through chat and email.
Resolve issues related to orders, payments, shipping, returns, and account questions.
Meet quality, productivity, and customer satisfaction goals.
TalentPop is a fast-growing agency in the E-commerce industry, providing customer experience solutions for brands. They foster a supportive, remote-first culture with a global team, offering growth and development opportunities.
Support the T-Systems CCO staff with communication tasks in German and English.
Create, edit, and maintain internal and external communication materials and presentations.
Contribute to management messages, announcements, newsletters, and intranet content.
Deutsche Telekom TSI Hungary Kft. is a subsidiary of Deutsche Telekom Group offering IT and telecom services to large European clients. With over 5,300 employees, it was named Hungary's most attractive employer in 2025 and values innovation and ethics.
Advise customers, project managers, and project teams on communication strategies for project-related topics.
Plan and coordinate external project communications and create materials like newsletters, Confluence pages, and release notes.
Manage the project mailbox, support communication channels, and prepare topic-specific emails in German and English.
Deutsche Telekom IT Solutions Slovakia is a leading provider of innovative ICT services and a founding member of Košice IT Valley. With over 3,900 employees, it is the second largest employer in eastern Slovakia, known for a culture of innovation, teamwork, and work-life balance.
Support project leadership with administrative, organizational, and methodological tasks.
Maintain project plans, status reports, and track actions, risks, and decisions.
Manage PMO tools, Jira, SharePoint, and assist with reporting and stakeholder management.
We are a global services company with approximately 22,000 employees in over 60 countries. Our culture is characterized by collaboration, trust, and personal responsibility.
Serve as the voice of WeightWatchers for the German market, handling member inquiries via email and outbound phone with empathy and professionalism.
Deliver best-in-class support by actively listening, building rapport, and providing tailored recommendations to help members achieve wellness goals.
Troubleshoot technical issues across digital tools and mobile app, while maintaining deep product knowledge and driving member retention.
Weight Watchers is a global leader in science-backed weight management, offering an integrated support system combining scientific expertise, medication, technology, and human connection. With over 60 years of experience and a doctor-recommended program, they foster a diverse and inclusive workplace committed to community and healthy habits.
Lead the transition of a new enterprise client into NSC Global's managed service across six sites, working closely with Accenture.
Own the programme end to end: planning, governance, commercial control and go live, then move into the delivery lead role.
Manage service performance against SLAs and KPIs, run monthly service reviews, and support the onsite engineering team.
We provide global network implementation and support solutions to world class organizations, delivering cost savings and operational simplicity. We are a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK, and we celebrate diversity and inclusion.
Modernize the registration systems of a public sector social platform.
Develop backend components using Node.js.
Apply AI-based development tools and collaborate with architects, DevOps, and testers.
Deutsche Telekom IT Solutions is a subsidiary of Deutsche Telekom Group, providing IT and telecommunications services. It has over 5,300 employees and is recognized as Hungary's most attractive employer in 2025.
Analyze, refine, and manage business and technical requirements throughout the delivery lifecycle.
Collaborate with Product Owners and development teams to break down requirements into actionable work packages and user stories.
Act as the main contact for stakeholders and coordinate testing to ensure delivered solutions meet expectations.
Deutsche Telekom IT Solutions Slovakia provides innovative ICT services and is the second largest employer in eastern Slovakia with over 3900 employees. Its Operational Services GmbH team develops and operates state-of-the-art IT systems for the German market with nearly 1,300 employees, valuing innovation and teamwork.