Deutsche Telekom System Solutions Slovakia

The service chain operation manager ensures excellent customer service and maintains strong relationships with one of TOP customer of our company and third-party vendors. Purpose of position is interface between SDM / Service Owner (Customer) and OPM / operation in defined field in order to keep quality of the production. The manager is responsible for service chains of a specific business service / product cross various organizational units.

Enterprise Architect is responsible for development and optimization of IT architecture on Enterprise level. S/he carries out analysis and evaluation of customer and technical requirements, develops implementation concepts and helds accountability for implementation. Enterprise Architect designs a comprehensive vision and co-create strategy taking into account high level business requirements.

Is responsible for the preparation of standardized reports based on raw data from different countries, in accordance with the process and guidelines. Reviews and analyses actual/forecasts against targeted performances and prepares gap analyses. Monitors risks and trends. Prepares operating budgets based on previous budget figures, estimated revenue / workforce. Produces reports for regional and corporate management as requested.