Lead end-to-end resolution of complex transaction disputes, from investigation to final decision.
Liaise with customers and merchants to provide timely and accurate notice on cases.
Analyze data to pinpoint patterns for emerging merchant and fraud trends, reporting findings and recommendations to leadership.
Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents.
Execution of the risk-based branch exam program in FINRA-registered and non-registered Private Client Group branches across the country.
Clear communication of all exam findings to branch management, exam managers and compliance leadership.
Ensure risks and adverse trends are identified and escalated.
Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. They have locations and subsidiaries across the United States, Canada, the United Kingdom and Germany.
Research and document new payment integrity concepts by analyzing medical policies, billing regulations, and reimbursement logic.
Translate complex billing rules into precise technical specifications for automated claim auditing algorithms.
Conduct hands-on data analysis using Microsoft Excel to explore datasets and quantify savings potential for clients.
Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. They work with over 660,000 providers and handle over 12 million prior authorization requests annually. The Coherenauts who succeed here are empathetic teammates who are candid, kind, caring, and embody their core values and principles.
Manage, coach, counsel, and develop assigned staff in the assigned escrow division(s).
Oversee vendor(s), including monitoring scorecards, performance, and conducting quality control audits.
Ensure compliance with property tax, mortgage insurance, loss draft, and property insurance regulatory requirements.
LoanCare is a leading full-service mortgage loan subservicer. They deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. They subservice over 1.8 million loans in 50 states.
Act as the "Tier 1" support for all payroll inquiries and ensure all inquiries are resolved within our established Service Level Agreements (SLAs).
Review and audit employee timecards for regular hours, OT, and various leave codes and maintain and update ADP Workforce Now to reflect changes.
Act as the first point of contact for payroll-related inquiries, resolving issues with empathy, speed, and professionalism.
Career Team is a socially conscious organization that seeks to close the nation’s opportunity divide through government-funded workforce development programs designed to help individuals get the skills, knowledge, and resources needed to obtain quality employment. They are revolutionizing the operational landscape for workforce development professionals.