Mom’s Meals

You will be a vital part of our cybersecurity team, responsible for implementing and maintaining our security systems. This role is pivotal in protecting our digital assets from threats and vulnerabilities and ensuring compliance with our security protocols. Your technical skills, attention to detail, and proactive approach will be essential in safeguarding our information technology infrastructure.

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system. This Specialist operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.

The Intake Customer Care Specialist is responsible for meeting time sensitive service levels for inbound phone calls from client Case Manager Partners while utilizing a data entry portal system to create new client accounts. This Specialist uses critical thinking and time management skills, maintaining the highest level of accuracy for billing and compliance purposes. This is a fully remote position.