Handle inbound and outbound calls to assist customers and insurance agents with documentation and loan requirements.
Educate callers on required insurance documentation, resolve inquiries, and complete loan transactions accurately.
Maintain customer confidentiality and deliver high-quality support in a fast-paced remote environment.
HUB International is one of North America's largest insurance brokers, offering risk management, insurance, and benefits solutions. With over 500 offices across North America, it fosters an entrepreneurial, collaborative culture focused on employee growth.
Accurately transcribe client data from Electronic Medical Records (EMRs) into required electronic formats.
Monitor shared inboxes and internal dashboards, documenting incoming communications and following up with clients or teams.
Export and upload documents within CorroHealth's proprietary system and support cross-functional departmental tasks.
CorroHealth provides healthcare revenue cycle solutions and clinical expertise to help providers meet their financial health goals. They invest in team member development and leverage technology to deliver scalable, accountable services.
Verify data from source documents according to established procedures and rules.
Search applications and prepare required information while ensuring conformity to guidelines.
Complete weekly timesheets and follow ISO procedures while performing other duties as required.
LexisNexis provides legal, regulatory, and business information and analytics. It is an equal-opportunity employer committed to diversity, inclusion, and a healthy work/life balance.
Serve as the primary point of contact for members seeking legal help across phone, chat, and digital channels.
Conduct detailed intake interviews, verify information, and accurately document cases in CRM systems.
Coordinate attorney consultations and keep members updated as cases move toward resolution.
This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.
You'll handle customer inquiries via phone, email, chat, text, and self-service channels.
You'll deliver accurate Tier 1 support, referrals, and escalation while documenting case details.
You'll meet quality and performance standards and complete cross-training across programs.
The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.
Serve as the first point of contact for patients in person and by phone, delivering excellent customer service.
Process new orders, verify insurance, obtain authorizations, and gather documentation for accurate billing.
Perform data entry, collect payments, and make outbound satisfaction calls to patients and referrals.
Accendra Health makes essential healthcare products and services accessible outside traditional settings. With over 6,000 teammates in 250+ locations under Apria and Byram Healthcare, it offers meaningful work focused on personalized, long-term care.
Enter, update, organize, and maintain accurate information in company databases and digital systems.
Review and perform data verification routines, identifying and correcting discrepancies to ensure accuracy.
Handle confidential company, research, and operational information securely while meeting productivity standards.
DropGenie is an innovative biotechnology company specializing in cell engineering, gene-editing technologies, and laboratory automation. It fosters a collaborative, technology-driven culture focused on advancing scientific research and professional development.
Serve as the first point of contact for members seeking legal assistance, conducting comprehensive legal intake interviews and assessing service needs.
Coordinate case referrals, attorney consultations, and communications between members and provider law firms while maintaining accurate documentation.
Deliver compassionate, professional service in a regulated environment, meeting performance metrics for quality, productivity, and member satisfaction.
LegalShield provides affordable access to legal and identity protection services, connecting members with provider law firms through its platform. As part of PPLSI, the world's largest legal and identity management platform, it serves over 4.4 million people and more than 140,000 businesses.
Provide accurate and timely service for investment operations, transactions, and stakeholder inquiries.
Analyze operational data to identify trends, resolve issues, and recommend process improvements.
Support regulatory compliance and contribute to operational initiatives in a structured remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through objective application review. It supports remote and diverse roles while maintaining an inclusive and equitable recruitment process.
Handle inbound calls efficiently, schedule/reschedule appointments, and complete daily administrative tasks for the Call Center support team.
Provide excellent customer service with a professional, confidential work ethic and knowledge of HIPAA regulations.
Work remotely from approved states (PA, MD, VA, DC, FL, GA) with reliable internet and a quiet dedicated space.
Vision Innovation Partners exists to protect and restore vision. The company offers a culture centered on its Shared Values – PATIENTS, with opportunities for growth and development.
Document cases and manage inquiries in Salesforce.
They support retirement plan participants with distribution and account inquiries. The work environment is fast-paced, customer-focused, and team-oriented.
Serve as a professional and responsive point of contact for clients and prospective clients.
Coordinate collection, organization, and tracking of client information and supporting documents.
Manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
GPARENCY is a commercial real estate finance and technology company focused on improving transparency and access in commercial real estate financing. It offers a remote, collaborative work environment centered on communication, accountability, and professional growth.
Process and maintain Medicare Advantage member enrollment and disenrollment requests with accuracy and timeliness.
Investigate and resolve enrollment system rejections, billing discrepancies, and CMS compliance issues.
Reconcile membership reports, monitor SLAs/KPIs, and mentor junior team members to support operational quality.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through an objective review process. It uses AI to identify top-fitting applicants and shares them directly with employers, while final hiring decisions are made by humans.
Answer participant services phone calls and emails related to retirement plan withdrawal and loan transactions.
Work with participants and clients to initiate requests through recordkeeper sites and answer questions on pending requests.
Pursue NIPA Distribution Administrator and Loan Administrator Certificates with paid training provided.
Nova 401(k) Associates provides retirement plan administration and customer support services for plan participants and clients. We are a committed team that values clear communication and professional development.
Facilitates intake, admission, and outreach for incoming patients, including insurance eligibility checks and assigning clients to clinical outreach specialists.
Maintains enrollment documentation, databases, logs, and census sheets while recording interactions in the operating system.
Works cross-functionally with sales, outreach, care delivery, and RCM teams, and answers incoming calls and emails.
Vynca provides comprehensive care for more quality days at home, transforming care for individuals with complex needs. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Process Release of Information requests remotely using electronic data systems.
Validate requests and authorizations according to HIPAA guidelines.
Communicate with team members and clients to resolve issues and prevent backlog.
MRO specializes in Release of Information (ROI) services for healthcare clients, ensuring accurate and HIPAA-compliant medical record release. They support a remote workforce focused on quality, productivity, and client satisfaction.
Contact healthcare providers to obtain and verify required medical record documentation.
Respond to telephone and written inquiries promptly and professionally, resolving issues efficiently.
Serve as a liaison between providers and internal departments while processing and validating received records.
Empower AI provides AI-powered solutions for federal government agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Va., the company has three decades of experience and is recognized as a 2024 Military Friendly Employer, supporting a diverse and veteran-friendly workforce.
Handle inbound and outbound customer inquiries related to third-party liability and subrogation matters.
Conduct professional interviews to collect, verify, and document insurance and claims information.
Navigate multiple computer systems while maintaining accurate records and meeting productivity targets.
This company focuses on improving healthcare payment accuracy and helping individuals navigate complex insurance-related inquiries. It operates with a customer-focused team in a fast-paced, technology-driven environment.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.