Case Entry Specialist

Responsibilities:

• Transcribe information from client EMRs into required electronic format and check completed work for accuracy.
• Monitor shared inboxes and internal request dashboards.
• Receive and document incoming emails, calls, tickets, or voicemails.
• Follow up with clients or internal staff via email or phone for additional information.
• Export and upload documents within proprietary system.

Qualifications:

• High School Diploma or equivalent required; Bachelor's degree preferred.
• Prior knowledge of accessing hospital EMRs preferred; Salesforce experience a plus.
• Proficient in relevant computer applications such as Outlook, MS Teams, internet search engines, and accurate keyboard skills.

Schedule & Environment:

• Remote position within the US only, required schedule Tuesday - Saturday 1:00 PM - 10:00 PM EST.
• Equipment provided; must have a secure internet connection.
• Ability to work at a computer for 6-8 hours a day with interruptions.

Benefits:

• Medical/Dental/Vision insurance, 401k program, and PTO.
• Tuition reimbursement and professional growth opportunities.
• 9 paid holidays.