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Key Responsibilities:
- Interact with patients in person and by phone to support check-in and check-out processes.
- Collect and update demographic and insurance information to ensure accurate registration and billing.
- Verify insurance eligibility and benefits to reduce claim denials and reimbursement delays.
Qualifications:
- One year of customer service work experience required.
- Healthcare environment experience preferred.
- Strong critical thinking and problem-solving skills in a fast-paced environment.
Work Details:
- Monday through Friday with occasional weekends; shifts vary between 7:00 a.m. and 6:00 p.m.
- Remote position with on-site training for local candidates and remote training for others.
- Requires reliable high-speed internet with 100 Mbps download and Ethernet connection.
Franciscan Medical Group
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.