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Key Responsibilities:
- Review incoming medical service authorizations and paperwork to create new clients, update existing clients, and close accounts.
- Correspond with agency case managers via email, portal messaging, and phone calls to resolve action items.
- Coordinate with internal partners including Logistics, Customer Care, Billing, and Compliance.
Required Skills:
- High school diploma or equivalent with basic Microsoft Office and data entry skills.
- Strong analytical skills, attention to detail, and ability to problem solve.
- Ability to navigate multiple computer systems and prioritize in a fast-paced environment.
Work Environment:
- Fully remote position, must be located in Iowa.
- Monday-Friday 8:00am-5:00pm with potential overtime.
- Must have wired internet and a quiet workspace.
Mom's Meals
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meals to homes nationwide. They are a family-operated business looking for compassionate, friendly people who want to make a difference in the lives of others.