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Responsibilities:
- Request records and information from providers in a fast-paced environment.
- Respond to telephone and written inquiries professionally and efficiently.
- Process rejected records and resubmit requests for legible documentation.
Qualifications:
- Associate's degree in Medical Records, Computer Science, or equivalent experience.
- Proficiency with MS Word and MS Excel, with ability to handle multiple phone lines.
- Strong articulation and teamwork skills; bilingual Spanish a plus.
About Empower AI:
- Provides government agencies with AI-driven transformation solutions.
- Recognized as a 2024 Military Friendly Employer, committed to hiring veterans.
- Offers a casual status role with remote work flexibility.
Empower AI
Empower AI provides AI-powered solutions for federal government agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Va., the company has three decades of experience and is recognized as a 2024 Military Friendly Employer, supporting a diverse and veteran-friendly workforce.