Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
Lead assay and instrument implementations, validation activities, and customer training programs.
Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
Abbott is a global healthcare leader developing life-changing technologies across diagnostics, medical devices, nutritionals, and branded generic medicines. With 115,000 colleagues serving people in more than 160 countries, it is recognized as a great place to work and one of the world's most admired companies.
Deliver engaging in-person training at customer facilities across the US, with up to 50% travel.
Lead virtual training sessions for remote customers, adapting delivery to keep it interactive and effective.
Collaborate with internal teams to customize materials and gather feedback to continuously improve training.
Higharc is a VC-backed startup transforming how new homes are designed and built, with over $175M raised and support from leading venture capital firms and 18+ strategic investors. The company has been remote-first since 2018, fostering a flexible and health-focused culture with comprehensive benefits and meaningful equity for its fast-growing team.
Drive client success by training hoteliers on the Cloudbeds platform to optimize their operations and guest experience.
Leverage hospitality expertise to design personalized onboarding strategies that reduce friction and boost adoption.
Collaborate with Sales and Product to transform customer feedback into systemic improvements and long-term loyalty.
Cloudbeds provides an intelligent hospitality platform that powers properties in 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, it is a remote-first, inclusive company focused on transforming hotel operations through innovative technology.
Manage end-to-end customer onboarding projects for Eltropy's AI-powered communication platform.
Configure SaaS and AI solutions, perform technical troubleshooting, and implement integrations with core banking systems.
Create and deliver customer training using AI-generated video, virtual sessions, and in-app guidance tools like WalkMe.
Eltropy provides a digital communications platform that enables community financial institutions to engage securely and compliantly with consumers. It is a fast-growing, mission-driven fintech company that values customers as their north star and fosters a team-of-owners culture.
Own the end-to-end rollout and success of French customers, from onboarding through adoption and ongoing customer health.
Deliver dynamic training sessions and monitor customer health to drive adoption and proactively re-engage users.
Collaborate with cross-functional teams to optimize training materials and solve onboarding challenges for the French market.
Voize builds AI companions that automate digital workflows for frontline workers, such as caregivers, to give them more time for human connection. The company is backed by $50M in Series A funding, has over 200,000 users, and fosters an open, collaborative culture.