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Onboarding & Enablement:
- Lead structured, low-complexity onboarding for large strategic customers adopting OnBoard.
- Configure the platform based on customer requirements and best practices, then deliver training to admins and end users.
Project Management & Execution:
- Own onboarding plans, timelines, milestones, and success criteria as the primary project manager.
- Coordinate across customer stakeholders and internal teams while managing multiple engagements.
Customer Partnership & Collaboration:
- Partner with Customer Success and Sales to align onboarding goals with long-term outcomes.
- Act as a trusted advisor, setting expectations and guiding change management during activation.
OnBoard
OnBoard provides board management software that helps boards function at a higher level for organizations worldwide. Serving over 5,000 organizations and 12,000 boards across 60 countries, the company fosters a fun, philanthropic, and inclusive 'Pathfinder' culture.