Remote Customer service Jobs · CRM Tools

Job listings

  • Manage customer interactions and assist clients with hotel reservation inquiries.
  • Ensure a seamless booking process and deliver exceptional customer support.
  • Work independently in a remote environment using CRM tools and relevant technology.

Careers In Travel | Destination Planners is a company focused on travel planning and booking services. They operate with a supportive team culture and offer performance-based income within the travel industry.

  • Serve as the primary point of contact for traders and customers, owning interactions from start to resolution via live chat, email, and Discord.
  • Accurately identify and resolve a wide range of inquiries including account questions, technical issues, and platform functionality.
  • Develop a strong understanding of Tradeify's trading platforms, internal tools, and proprietary systems to troubleshoot and escalate issues appropriately.

Tradeify is a fintech and proprietary trading platform that provides multi-asset trading through data-driven strategies and advanced technology, partnering with industry leaders like NinjaTrader. It is a fast-growing, globally distributed company with a culture focused on quantitative analysis, risk management, and innovation.

$72,200–$101,362/yr

  • Develop engaging grassroots fundraising campaigns aligned with the organization's mission and goals.
  • Write compelling fundraising content across channels like email and the website to mobilize a global community.
  • Identify and implement A/B testing priorities to analyze results and optimize the fundraising program.

The Mozilla Foundation is a non-profit building a better technology future that is powered by people, open by design, and fueled by imagination. It is a mission-driven organization that builds alternatives to extractive systems by collaborating with developers, innovators, and advocates.

$100,000–$100,000/yr
US Unlimited PTO

  • Manage a portfolio of customer accounts, proactively identifying risks and opportunities to drive retention and successful renewals.
  • Build scalable workflows and leverage automation tools to improve efficiency and consistency in customer interactions.
  • Lead onboarding and adoption efforts, ensuring customers successfully integrate HackerOne's solutions and realize value quickly.

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM), combining agentic AI with the world's largest security researcher community to help enterprises discover and remediate cyber exposures. The company is recognized as a Most Loved Workplace and fosters a culture of customer obsession, transparency, and collaboration among employees, researchers, and partners.

  • Manage and grow a high-volume SMB portfolio using scalable engagement strategies, balancing automation with personalized interactions where it matters most.
  • Design and execute one-to-many customer journeys, including automated onboarding flows, lifecycle campaigns, and behavior-triggered email sequences to drive engagement and feature adoption.
  • Drive product adoption and value realization by educating customers on how to effectively use SplitMetrics Acquire and succeed with Apple Ads.

SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. The company has a remote-first and supportive culture, collaborating across 20+ countries.

$35,000–$65,000/yr

  • Reach out to potential clients via phone, email, and social media to introduce hotel booking services.
  • Qualify leads and schedule appointments for travel advisors and hotel specialists.
  • Maintain accurate records of outreach, client interactions, and appointment status.

The company specializes in hotel and resort bookings, helping travelers simplify planning with personalized service for various trips. It is a team passionate about making travel stress-free, seamless, and memorable, fostering a supportive and engaging environment.

  • Own and manage a high-volume portfolio of automated customer accounts, focusing on ticket management, onboarding, and reporting to ensure a seamless customer experience.
  • Monitor customer health signals, usage trends, and engagement patterns to proactively identify risk, own renewals, and track key metrics like SLA adherence.
  • Design and improve customer-facing workflows, enablement materials, and lifecycle strategies by translating recurring issues into scalable solutions like FAQs and automation rules.

rePurpose Global is a VC-backed tech startup dedicated to driving sustainable innovation in the packaging industry through a B2B software platform. We are a small, global team with members across multiple continents, fostering a fast-paced and impact-driven work environment.

  • Own a portfolio of healthcare customers, ensuring success through value creation across onboarding, adoption, and renewal readiness.
  • Build and maintain success plans, engagement cadences, and stakeholder alignment to support strong outcomes and long-term retention.
  • Proactively identify customer risks, coordinate cross-functional resolution plans, and ensure timely follow-through to maintain customer confidence.

Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work, powered by infrastructure designed for complex healthcare environments. It is a collaborative, mission-driven startup environment that values ownership, growth, and purpose as it continues to scale.