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US Unlimited PTO

  • Own customer adoption and go-live outcomes for Rad AI's radiology reporting products.
  • Serve as a radiology workflow consultant and product expert, driving training and configuration.
  • Partner with product, engineering, and sales teams to close-the-loop and scale best practices.

PACS SaaS Implementation Customer Training Healthcare IT

20 jobs similar to Customer Adoption Manager

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$80,000–$95,000/yr
US 4w PTO

  • Own end-to-end onboarding for openDoctor customers from kickoff to go-live.
  • Collaborate with clients to gather requirements, manage project plans, and mitigate risks.
  • Train users directly, configure product builds, and troubleshoot in real time.

Surgimate is a SaaS company building an operating system for surgical orchestration with platforms Surgimate, ImplantBase, and openDoctor. They are a remote-first team distributed across the US with R&D centers in Israel and India, guided by IMPACT values.

$60,000–$75,000/yr
Canada Unlimited PTO

  • Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
  • Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
  • Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.

This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.

US Unlimited PTO

  • Serve as senior escalation point for complex multi-system issues in reporting, HL7, speech recognition, and PACS.
  • Own high-visibility incidents, coordinate with Engineering on call, and deliver post-incident reviews and RCAs.
  • Improve team efficiency via runbooks, Zendesk workflows, automation, and mentoring.

Rad AI is transforming healthcare with AI-driven solutions for radiology, founded by a radiologist to reduce burnout and improve patient care. The company has raised over $140M and is recognized as one of the fastest-growing healthcare AI companies.

US

  • Facilitate on-site training for the HCUS modality product portfolio, ensuring proper and efficient operation.
  • Support sales and field service by demonstrating equipment and participating in special projects.
  • Provide ongoing telephone support and feedback to customers, sales, and engineering teams to resolve application and image quality concerns.

We develop cutting-edge healthcare solutions spanning diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics, and also provide Non-Destructive Testing solutions for transportation, aerospace, and oil and gas. With over 70,000 employees globally and headquarters in Lexington, Massachusetts, we foster a dynamic, flexible environment that fuels creativity and collaboration.

$135,000–$155,000/yr
US Unlimited PTO

  • Train clinics on Radformation's suite of automation tools and help them adopt efficient workflows.
  • Proactively check in with customers to gather feedback, share new features, and support renewals.
  • Host webinars, create training materials, and test new software versions to ensure quality.

Radformation specializes in Radiation Oncology workflow automation, building software that saves clinics time, reduces errors, and improves patient care. The company is a fully remote, mission-driven team focused on reducing cancer's global impact.

US

  • Deliver technical support and troubleshooting for radiology IT systems including RIS, PACS, and Vendor Neutral Archives (VNA), ensuring system availability and performance.
  • Collaborate with clinical and IT stakeholders, including radiologists and technologists, to diagnose system issues, streamline workflows, and implement solutions.
  • Support healthcare interoperability standards including DICOM, HL7, and IHE to maintain seamless integration between imaging systems and electronic health records.

Intelerad provides a scalable medical imaging platform that connects clinicians to a powerful imaging ecosystem. With nearly 700 employees across six countries, the company empowers around 2,000 healthcare organizations worldwide.

UK

  • Lead end-to-end technical delivery of PACS build, integration, and migration projects as a subject matter expert in DICOM, HL7, and healthcare interoperability standards.
  • Design and troubleshoot integrations between PACS, RIS, EPR, VNA, and third-party systems, translating clinical workflows into technical solutions.
  • Coordinate the implementation team's day-to-day workload and mentor engineers while supporting pre-sales, tenders, and technical documentation.

Intelerad provides medical imaging solutions that streamline workflows and improve patient outcomes in healthcare. With nearly 800 employees across four countries, the company empowers around 2,000 healthcare organizations and has earned Best in KLAS recognition.

$83,200–$96,000/yr
UK US

  • Drive AI product adoption and enablement across regional Customer Success teams.
  • Act as trusted advisor to ensure customers activate, integrate, and maximize value from the AI platform.
  • Collaborate with cross-functional teams and lead adoption rescue initiatives.

QAD is a software company that provides an intelligent, adaptive platform for manufacturing and supply chain operations. It is a virtual-first company focused on connecting people, processes, and data to improve productivity and resilience.

US

  • Administer and support PACS systems and related imaging technology to ensure reliable access to medical imaging information.
  • Monitor system functionality and address technical issues that affect imaging workflows and departmental operations.
  • Collaborate with healthcare and IT professionals to maintain dependable IT services and resolve technical challenges.

The company is a technology-focused healthcare organization where reliable imaging systems support diagnostic services and patient care. It fosters a collaborative environment for healthcare and IT professionals to maintain dependable technology.

US

  • Deliver empathetic, solution-oriented support to clinicians, clinical staff, and administrators.
  • Manage orders, resolve issues, and maintain documentation with accuracy and attention to detail.
  • Collaborate cross-functionally with Sales, Product, Lab, Billing, and Operations to ensure timely communication.

Artera is an AI startup developing medical artificial intelligence tests to personalize therapy for cancer patients on a global scale. It is a remote-first, collaborative company with a high-performance culture focused on customer success.

US

  • Own end-to-end resolution of clinical escalations across the member imaging journey.
  • Refine clinically-informed workflows, training, and talk tracks to reduce friction and improve experiences.
  • Act as the embedded radiology subject matter expert for product development and root-cause fixes.

OneImaging is modernizing radiology with a concierge approach and a network of over 5,000 vetted imaging providers across 48 states, reducing costs by 60-80% while eliminating surprise bills. As an early-stage startup, it values scrappiness, low ego, and high ownership, where every team member helps build processes.

US Unlimited PTO

  • Own the AI Receptionist partner enablement strategy, roadmap, and success metrics.
  • Deliver scalable partner readiness through live workshops, certifications, and self-service learning.
  • Collaborate with Product and Engineering to translate technical capabilities into enablement assets.

Founded from Stanford AI Lab, Cresta builds a unified AI platform for customer experience using conversational AI. With $270M raised from top investors, Cresta offers a people-first culture and is led by AI pioneers.

$170,000–$265,000/yr
US Unlimited PTO

  • Embed with product teams to shape clinical input from problem definition through launch.
  • Translate complex clinical workflows into requirements for engineers and designers.
  • Bring clinical judgment to AI-enabled features, defining safe and useful behavior.

Headway builds software that helps mental health providers accept insurance and run their practices, improving access to therapy. It is a Series D company backed by top investors, with over 85,000 providers and 1 million patients served.

$100,000–$112,000/yr
US 4w PTO

  • Quarterback end-to-end product launch lifecycle for assigned portfolios, coordinating cross-functional teams and messaging.
  • Build and finalize enablement materials including live training slides, newsletters, email templates, and knowledge base articles.
  • Manage early-phase product testing and practice recruitment to de-risk releases and ensure field readiness.

Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, it has become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.

$151,500–$205,000/yr
US Canada Unlimited PTO 18w maternity 12w paternity

  • Own renewal, forecasting, and account health for Webflow’s most strategic Enterprise customers.
  • Build trusted relationships from exec sponsors to hands-on users and guide customers through every stage of their Webflow journey.
  • Lead AI discovery workshops and pilots, turning usage patterns into adoption plans and expansion opportunities.

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences. It's a fast-moving, privately held company that values grit, craft, quality, and lasting customer trust.

$90,000–$110,000/yr
Canada Unlimited PTO

  • Manage enterprise implementations from kickoff through their lifecycle.
  • Train customers to configure TrustArc and adopt AI-powered Arc Intelligence features.
  • Act as trusted advisor, drive adoption, flag renewal risks, and connect integrations.

TrustArc is the leader in data privacy, automating end-to-end privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and fosters a culture focused on work-life balance, flexibility, and continuous learning.

$130,100–$207,900/yr
US

  • Lead technical implementation of Intuitive's digital solutions across hospital systems, acting as a trusted advisor for regional IDNs and hospitals.
  • Drive digital activation excellence by engaging with technical review boards, delivering clear technical presentations, and ensuring smooth go-live.
  • Support post-go-live adoption and relay field learnings to leadership to influence the product roadmap.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, creating technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human, with a challenging but deeply meaningful work culture.

US

  • Drive quarterly bookings and revenue by executing effective sales strategies for Radiology Medical Informatics solutions.
  • Develop business partnerships with marketing, solutions delivery, and service teams to expand portfolio placements.
  • Maintain an active pipeline of $15M+ and lead the sales process across the designated territory.

FUJIFILM Healthcare Americas Corporation provides cutting-edge healthcare solutions including diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, and in-vitro diagnostics, as well as non-destructive testing solutions. Fujifilm is a global company with over 70,000 employees across four business segments, guided by a purpose of 'giving our world more smiles.'

India

  • Own a portfolio of AI workflows end to end, from prioritization and PRDs to adoption and live performance.
  • Redesign work with human-in-the-loop models, defining quality bars, handoffs, and escalation paths.
  • Be accountable for realized business value, monitoring production metrics and driving the iteration cycle.

QAD | Redzone provides an intelligent adaptive platform that connects people, processes, and data to help manufacturers achieve productivity and growth. The company values a collaborative culture where idea-sharing is prioritized over hierarchy, with growth opportunities as the business expands.

$120,000–$140,000/yr
US

  • Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
  • Train and educate customers on BioIntelliSense product offerings and value proposition.
  • Provide ongoing clinical support and post-implementation optimization while coordinating across teams.

BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.