Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
Train and educate customers on BioIntelliSense product offerings and value proposition.
Provide ongoing clinical support and post-implementation optimization while coordinating across teams.
BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.
Partner with Clinical Scientists and Clinician Services leaders to design and deliver study-specific training programs.
Develop calibration strategies, monitor clinician performance, and implement quality improvements.
Lead group training, coaching, and documentation while ensuring GCP and regulatory compliance.
Clario, part of Thermo Fisher Scientific, provides endpoint data solutions for clinical trials. Its global team has supported over 30,000 clinical trials and 70% of FDA drug approvals since 2015.
Conduct documentation checks with QM and application support before training and go-live for Vivendi PD/NG or MediFox DAN.
Advise customers on configuration to streamline care workflows, translating nursing requirements like SIS and care planning into system settings.
Support implementations remotely and on-site alongside Customer Success, and contribute to playbooks and enablement materials.
voize builds AI companions that automate digital care documentation, giving nurses more time for people. With a $50M Series A, over 2,000 facilities and 200,000 users, it is a fast-growing startup with an open, collaborative culture.
Lead client discovery and workflow planning to assess and improve referral management processes.
Deliver practical, role-based training for clinical and operational teams on Carefeed's Referral Management module.
Manage implementation through go-live, coordinate milestones, and support early adoption.
Carefeed helps senior living and long-term care organizations simplify operations, improve communication, and give staff more time to focus on care. It is a fast-growing startup with a culture that values growth and development.
Prepare and deliver high-quality training to new and existing customers using adult learning principles and various instructional tools.
Enhance training effectiveness by evaluating formats, leveraging AI, coaching customer super users, and implementing reinforcement strategies.
Collaborate with Product, Support, and Customer Success teams to share insights and support achievement of KPIs, including process compliance and customer satisfaction.
PointClickCare is a leading health tech company that helps providers deliver exceptional care through the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners. Founded and privately held, it serves over 30,000 provider organizations, reinvests significantly in R&D, and is recognized as a top private cloud company and one of Canada’s Most Admired Corporate Cultures.
Manage an assigned portfolio of clinical research technology customers, building trust and driving strategic account plans.
Lead onboarding, adoption, and training to help research sites maximize value from the clinical trial management platform.
Drive retention and revenue growth through renewals, expansion opportunities, and cross-functional collaboration.
This partner company provides innovative clinical trial management technology for healthcare and clinical research organizations. They foster a collaborative, inclusive, and technology-driven culture with multidisciplinary teams.
Provide warm client interactions, manage phone triage, and schedule/reschedule appointments.
Collect insurance information, verify benefits, and manage copays and payment balances.
Answer client questions and stay organized in a fast-paced, collaborative environment.
Diana Health is a network of modern women's health practices partnering with hospitals to reimagine maternity and women's healthcare. Our interdisciplinary team shares a commitment to transform women's health and fosters a collaborative, growth-oriented culture.
Lead planning, execution, and integrated governance for Future of Medicine initiatives across Clinical Conduct, Quality, Technology, and Operations.
Translate clinical, operational, quality, and program needs into scalable workflows, requirements, SOPs, and training.
Drive readiness, change planning, and sustained adoption of new program requirements and technology capabilities.
Care Access brings world-class clinical research and health services to communities facing barriers to care through hundreds of research locations, mobile clinics, and global clinicians. The company values an inclusive culture where diverse backgrounds are welcomed and people are at the heart of medical progress.
Manage all clinical aspects of assigned studies across multiple countries, ensuring timeline adherence and quality.
Lead CRAs and support site selection, start-up, enrolment, monitoring, data cleaning, and close-out.
Identify risks to timelines and collaborate with teams to deliver high client satisfaction.
Precision for Medicine is a precision medicine CRO combining novel trial designs, operational experts, and biomarker analytics with a focus on oncology and rare diseases. It encourages high-energy professionals who thrive in dynamic environments.
Support new clinician users with peer-to-peer onboarding and practical product guidance.
Collect and synthesise user feedback to inform Product, GTM, Lifecycle, and Customer Success.
Contribute to clinical product development and enterprise rollouts across specialties.
Heidi builds an AI Care Partner that removes administrative burden for clinicians and supports millions of patient sessions weekly across 190+ countries. The company has scaled from $1M to $50M ARR in two years and is backed by $340M in funding, with a mission-driven, outcome-focused culture.
Design and deliver clinical training content using modern instructional design techniques and the ADDIE model.
Partner with customers and internal teams to identify training needs and tailor programs for large accounts.
Maintain clinical standards, measure training effectiveness, and support expansion of clinical training offerings.
Spring Health is an AI-native mental health company eliminating barriers to care through personalized support across coaching, therapy, medication, and specialty care. Reaching over 170 million people worldwide, the team values AI fluency, collaboration, and a culture where everyone feels valued and empowered.
Serve as a trusted Procedure subject matter expert who helps Sales teams understand customer challenges and communicate solution value.
Translate clinical workflows, product capabilities, and data quality insights into meaningful business, operational, and clinical value.
Deliver engaging presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.
IMO Health is a healthcare technology company offering solutions like Core Procedure to help organizations address complex clinical and data challenges. The company fosters a collaborative culture focused on innovation, curiosity, and customer engagement.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Lead clinical site identification, feasibility, qualification, and activation for IDE and post-market studies.
Develop and maintain relationships with investigators, coordinators, and hospital administrators to drive enrollment.
Travel 50-70% to support site development, training, and study execution across an assigned territory.
Pulse Biosciences is a bioelectric medicine company developing its proprietary CellFX nsPFA technology to non-thermally ablate tissue for treating atrial fibrillation and other conditions. The company fosters a creative, collaborative, startup-like culture focused on innovation and professional growth.
Collaborate with project teams to support study startup and serve as primary point of contact for clinical sites.
Provide training on Beacon's devices and protocols, monitor progress, and maintain GCP/ICH compliance.
Address operational issues via Zendesk and Asana and deliver actionable site feedback for workflow improvements.
Beacon Biosignals is transforming precision medicine for the brain with at-home EEG and cardiopulmonary monitoring platforms for clinical development and diagnostics. They foster a remote-first culture with hubs in Boston, New York, and Paris, emphasizing curiosity, simplicity, and empathy.
Own end-to-end resolution of clinical escalations across the member imaging journey.
Refine clinically-informed workflows, training, and talk tracks to reduce friction and improve experiences.
Act as the embedded radiology subject matter expert for product development and root-cause fixes.
OneImaging is modernizing radiology with a concierge approach and a network of over 5,000 vetted imaging providers across 48 states, reducing costs by 60-80% while eliminating surprise bills. As an early-stage startup, it values scrappiness, low ego, and high ownership, where every team member helps build processes.
Develop strategies with Clinical Sales Manager to drive da Vinci Surgical System utilization.
Train OR staff and surgical teams on pre, intra, and postoperative system management.
Drive system adoption and sales of instruments and accessories through field support and events.
Intuitive is a pioneer and market leader in robotic-assisted surgery, dedicated to minimally invasive care. With over 25 years of experience, the company fosters an inclusive and diverse culture, empowering team members to drive innovation and make a difference.
Prepare, review, and submit accurate prior authorization requests to PBMs and health plans for anti-obesity medications.
Act as an escalation point to resolve complex coverage inquiries from Medical Providers, Member Services, and Client Success.
Maintain HIPAA compliance and accurately document hours using designated ADP pay codes.
Vida is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and related conditions. It is trusted by Fortune 100 companies and fosters a diverse, inclusive culture.
Own the Clinical Ops quarterly roadmap, turning priorities into a clear plan with visible progress.
Build the escalation playbook, licensing/credentialing prioritization, and SOP library to scale clinical operations.
Partner cross-functionally with clinical, product, and leadership on expansion, efficiency, and automation initiatives.
Hey Jane provides safe, discreet virtual reproductive and sexual health care, including medication abortion, through an in-house clinical team. We are the first and largest virtual medication abortion provider in the US, having cared for roughly 150,000 patients across 23+ states.
Conduct comprehensive system training on athenaOne and other clinical software for team members.
Document and maintain up-to-date workflows for all systems, rolling out new procedures and monitoring adoption.
Provide ongoing workflow support, troubleshooting and optimizing system usage for all team members.
Knownwell provides weight-inclusive healthcare including weight management, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling rapidly to expand access to evidence-based obesity care nationwide.