Own the Clinical Ops quarterly roadmap, turning priorities into a clear plan with visible progress.
Build the escalation playbook, licensing/credentialing prioritization, and SOP library to scale clinical operations.
Partner cross-functionally with clinical, product, and leadership on expansion, efficiency, and automation initiatives.
Hey Jane provides safe, discreet virtual reproductive and sexual health care, including medication abortion, through an in-house clinical team. We are the first and largest virtual medication abortion provider in the US, having cared for roughly 150,000 patients across 23+ states.
Lead and coach a team of Clinical Study Operations professionals overseeing device-based clinical trials from feasibility to close-out.
Drive domain-level ClinOps initiatives including process standardization, tooling, and data quality improvements.
Represent ClinOps in business development conversations, feasibility discussions, and Investigator Meetings, ensuring operational readiness.
Beacon Biosignals transforms precision medicine for the brain, offering at-home EEG and diagnostic platforms for neurological, psychiatric, and sleep disorders. They are a remote-first, distributed company with hubs in Boston, New York, and Paris, emphasizing curiosity, sound judgment, and empathy.
Lead multifunction healthcare cost-containment operations including NSA/IDR negotiation, provider data, client services, and Medicaid repricing.
Build KPI-driven management systems, scalable workflows, and technology roadmaps to improve quality and productivity.
Manage ~25 employees, establish controls, capacity models, and executive reporting while implementing AI and automation safeguards.
Reliant Health Partners is an innovative medical claims repricing service provider helping employers achieve maximum health plan savings. The company fosters a collaborative, inclusive workplace and values diverse perspectives.
Diagnose ambulatory workflows and shape proposals in discovery and pitches as the operator in the room.
Lead engagements on throughput, space utilization, patient wait times, and scheduling access, including emerging AI capabilities.
Own dedicated consulting engagements, go on-site to document workflows, and present outcomes and expansion opportunities to customers.
Kontakt.io builds real-time operational intelligence for health systems using proprietary hardware, AI, and integrations with existing technology. Backed by Goldman Sachs and trusted by leading health systems, we've more than doubled revenue and are rapidly scaling toward $100M ARR.
Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
Train and educate customers on BioIntelliSense product offerings and value proposition.
Provide ongoing clinical support and post-implementation optimization while coordinating across teams.
BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.
Manage administrative and scheduling support for the CareMind Inpatient practice, including provider onboarding, training, and credentialing.
Develop staffing models, create 90-day schedules, and coordinate with payroll for accurate provider pay.
Track provider PTO, oversee FPPE/OPPE reviews, and ensure performance against outcome measures.
CareMind Health is a captive clinical services entity of Mindoula Health and a national provider of virtual psychiatry and behavioral health care. We are a patient-centered team focused on supporting mental health and delivering comprehensive solutions for hospitals and partners.
Own the clinical schedule build on an 8-week cycle, including call-outs and PTO requests.
Configure sync visit availability and approve clinical payroll on a recurring cadence.
Support daily escalations, new-hire onboarding, and the Operations On-Call rotation.
Hey Jane is the first and largest virtual medication abortion provider in the US, offering discreet reproductive care via phone. They have served 150,000+ patients across 23 states and are scaling quickly, with an inclusive, mission-driven culture.
Define and drive the provider experience strategy to help providers build thriving, sustainable practices within the networks.
Lead provider support operations, improving speed, quality, and effectiveness while expanding self-service and AI-enabled support.
Build scalable programs that strengthen provider engagement, retention, and performance across the organization.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The AI-native platform reaches more than 170 million people worldwide through leading employers, health plans, and partners, and the culture values human judgment and AI fluency.
Lead patient access implementation and optimization across new and existing Intuitive Health sites.
Drive process improvement initiatives for point-of-service collections and registration accuracy.
Partner with frontline staff and site leadership to standardize workflows, monitor performance, and address operational gaps.
Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for ambulatory care. Serving more than 1 million patients annually, the company partners with leading health systems to operate retail facilities that integrate urgent care and emergency services under one roof.
Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.
Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Train clinics on Radformation's suite of automation tools and help them adopt efficient workflows.
Proactively check in with customers to gather feedback, share new features, and support renewals.
Host webinars, create training materials, and test new software versions to ensure quality.
Radformation specializes in Radiation Oncology workflow automation, building software that saves clinics time, reduces errors, and improves patient care. The company is a fully remote, mission-driven team focused on reducing cancer's global impact.
Resolve complex issues impacting providers and members as a subject matter expert.
Manage a queue of assigned cases and communicate via calls, messages, and email.
Collaborate with production teams to improve the member and provider experience.
Oscar is a health insurance company built around a full stack technology platform and a focus on serving members. Founded in 2012, it fosters an inclusive culture where employees feel connected across remote work.
Interpret general diagnostic imaging studies, including X-ray, CT, ultrasound, and MRI, primarily in an emergency-care environment.
Read moderate-to-high imaging volumes across a broad range of studies.
Deliver accurate, concise reports within established turnaround expectations.
Magdou Radiology provides high-quality, timely diagnostic imaging interpretations to a growing network of healthcare facilities across Texas. We're building a flexible model for experienced radiologists, giving physicians greater control over their schedule, workload, and earning potential.
Serve as a trusted Procedure subject matter expert who helps Sales teams understand customer challenges and communicate solution value.
Translate clinical workflows, product capabilities, and data quality insights into meaningful business, operational, and clinical value.
Deliver engaging presentations, demonstrations, and solution discussions tailored to executive, clinical, operational, and technical audiences.
IMO Health is a healthcare technology company offering solutions like Core Procedure to help organizations address complex clinical and data challenges. The company fosters a collaborative culture focused on innovation, curiosity, and customer engagement.
Own the OneImaging knowledge base as the single source of truth, including content lifecycle, governance, and architecture.
Map and document the end-to-end member journey across processes, systems, and teams to drive product improvements.
Partner with Product to translate journey pain points and knowledge gaps into clear product opportunities.
OneImaging provides a concierge approach to radiology services, offering a premium network of over 5,000 vetted providers across 48 states that reduces imaging costs by 60-80%. The company is focused on transparent, affordable healthcare access and values data-driven, member-centered problem solving.
Lead end-to-end planning, execution, and delivery of medium to large health IT implementations for radiology and cardiology imaging solutions.
Serve as primary client contact, proactively manage issues, escalations, and maintain transparent communication with stakeholders.
Mentor junior project managers, drive continuous improvement initiatives, and contribute to PMO standardization programs.
Intelerad provides medical imaging solutions to streamline information flow and simplify processes, helping doctors deliver faster answers to patients. They have nearly 800 employees across four countries and have earned 'Best in KLAS' awards.