Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Design and operationalize infrastructure for new markets and service lines, including vendor setup, tooling, and workflows.
Translate care model standards into operational workflows and support go-live stabilization.
Drive improvements across care delivery workflows, enrollment operations, and cross-team coordination.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. The company is backed by notable investors and led by CEO Dr. Justin Bekelman, with a team of oncology and value-based care leaders.
Serve as primary operational contact for providers, troubleshooting EHR and scheduling platform issues.
Coordinate provider onboarding, offboarding, and documentation workflows for efficient clinical operations.
Manage month-end close reporting, track outstanding notes, and escalate clinical or billing issues to appropriate teams.
Marvin Behavioral Health is a healthcare company providing behavioral health services through a remote care model. The company values diversity and inclusion and supports its team with benefits such as unlimited PTO and equity.
Manage a large operations team supporting VA CCN Credentialing and Provider Data Loading.
Define operational strategy and align priorities with business goals for efficient, cost-effective infrastructure.
Collaborate across Provider teams and Humana Military to improve manual work, enhance data quality, and guide automation priorities.
Humana is a leading U.S. healthcare company offering insurance and healthcare services through its Humana Insurance and CenterWell brands. It is a large organization focused on improving health outcomes and supporting associates with competitive benefits.
Manage provider data across health plans, including demographics, reimbursement rates, contracts, and key operational information.
Coordinate provider audits, credentialing activities, service and relationship processes, and contract management systems.
Oversee daily priorities for administrative teams and external vendors, using data analysis to improve provider network operations.
This healthcare organization supports provider network operations across health plans. They offer a collaborative, deadline-driven environment with a focus on independent work and analytical skills.
Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.
Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.
Lead cross-functional operational initiatives from intake to implementation, managing stakeholders, dependencies, risks, and outcomes.
Partner with business leaders and technology teams to drive execution, adoption, and operational readiness across the organization.
Provide leadership, coaching, and accountability for assigned resources while supporting continuous improvement and post-launch stabilization.
The company is a US-based organization focused on improving service delivery and operational transformation. It fosters a collaborative, results-oriented culture with an emphasis on professional development and measurable business impact.
Execute and quality-check cross-channel campaigns across email, direct mail, and SMS.
Support new client launches, campaign configurations, and operational readiness checks.
Maintain client content, process Do Not Contact requests, and improve QA controls.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care delivery. The company has raised over $350 million from top-tier investors and partners with health plans, employers, and government organizations, fostering a values-driven, remote-first culture.
Manage day-to-day operations and provide strategic direction for the Operations Team.
Oversee personnel actions including hiring, training, performance management, and compensation recommendations.
Collaborate with cross-functional teams and vendors to improve processes and resolve escalated issues.
HealthEquity empowers healthcare consumers by providing health savings accounts and financial solutions. The company values diversity, inclusion, and authenticity, fostering a culture where every person is valued.
Own claims tracking, provider activation support, and reporting to keep field teams focused on provider relationships.
Monitor payment exceptions, contract signature workflows, and activation milestones, routing escalations to appropriate internal stakeholders.
Maintain dashboards and tracking tools to ensure accurate, on-time reporting and smooth operational handoffs.
Counterpart Health develops Counterpart Assistant, an AI-enabled clinical tool that supports primary care physicians in diagnosing and managing chronic conditions. It is a subsidiary of Clover Health with a remote-first culture and a team focused on value-based care.
Execute day-to-day provider enrollment, credentialing, and licensing tasks under the guidance of Specialists and Team Leads.
Accurately input, maintain, and update provider data across credentialing databases and internal systems.
Identify and escalate issues, discrepancies, or complex cases to the appropriate team member in a timely manner.
Allara is a comprehensive women’s health provider specializing in expert, longitudinal care for hormonal, metabolic, and reproductive health. It is one of the fastest-growing women’s health platforms in the U.S., with a mission-driven, collaborative culture focused on bridging gaps in healthcare.
Oversee daily operational performance across healthcare client accounts, including A/R days, cash performance, and denial trends.
Serve as senior operational liaison between client stakeholders and internal delivery teams to drive corrective actions and reimbursement optimization.
Mentor operational leaders and staff, ensuring consistent execution standards and strong financial outcomes.
This company specializes in healthcare revenue cycle operations, including billing, collections, and accounts receivable management for hospitals. It fosters a collaborative remote work environment focused on supporting healthcare providers and improving financial and operational outcomes.
Support the AVP of Client Success - Health Plans in operationalizing a large strategic health plan partnership.
Coordinate reporting, renewals, and lifecycle operations across multiple lines of business and employer groups.
Drive cross-functional coordination and process improvements to ensure consistent execution.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. With over $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly across the U.S. and globally.
Own end-to-end onboarding and deployment of Twin programs for enterprise clients.
Build strong client relationships and drive program value through consultative recommendations.
Manage cross-functional teams and internal resources to deliver successful launches.
Twin Health uses AI Digital Twin technology to help people prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity. With more than $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly and has been recognized as a top workplace.
Partner with Customer Success to deliver measurable 340B outcomes for a portfolio of clients.
Lead implementations, manage timelines, and ensure consistent execution across client workflows.
Analyze data to surface trends, optimize referral capture, and drive client performance.
NuvemRx helps community health providers simplify pharmacy operations with software, intelligence, and expert support. It is a fast-growing, mission-driven company that values ownership, collaboration, integrity, and service.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Lead daily Customer Care operations and oversee Team Leaders to meet SLAs and ensure positive experiences.
Hire, coach, and manage remote teams; analyze data to improve processes and workforce alignment.
Collaborate with Clinical Operations and Client Account Management on prior auth calls and escalations.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We power benefits plans for millions of Americans using a secure Unified Claims Processing platform and AI-driven care delivery.
Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Lead complex customer-facing consulting engagements for health plan customers, owning strategy from discovery to executive readout.
Analyze data to quantify operational, financial, and product adoption impact for customers.
Mentor consultants and develop reusable assets to advance the consulting practice.
NASCO provides technology solutions and consulting services for healthcare payers, helping health plans realize value from its product portfolio. The company supports a fully remote workforce and offers comprehensive benefits, with a focus on work-life balance.
Lead a multidisciplinary clinical team in a remote telemedicine environment.
Oversee Nurse Practitioners, clinical decision-making, and day-to-day operations.
Combine hands-on clinical expertise with people leadership, quality assurance, and regulatory compliance.
They provide remote telemedicine services focused on patient-centered, personalized health care. The company is a growing virtual care environment offering a collaborative and purpose-driven culture.