You will manage day-to-day provider scheduling, rescheduling, and PTO tracking, ensuring coverage for unexpected call-outs.
You will serve as first line of defense for non-clinical patient complaints, logging data and routing issues to leadership.
You will prepare operational reports, coordinate meetings, and manage IT requests to free up director bandwidth.
Blackbird Health is a clinician-founded organization providing virtual and in-person pediatric mental health services across Pennsylvania, Virginia, and New Jersey. They are a growing, collaborative, and innovative team dedicated to shaping the future of pediatric mental health care.
Own and evolve provider support workflows, automation, and data practices to enable provider success.
Partner with clinical leadership across the provider lifecycle from onboarding through retention.
Design systems and automation to reduce administrative burden and help prevent provider burnout.
They operate a high-impact telehealth platform focused on improving access to specialized care. The organization is growing and values operational excellence, clinician support, and innovation in workflow automation.
Address patient and DPOA inquiries via phone and patient portal, and assist with scheduling follow-up appointments.
Manage electronic health records, maintain patient rosters, and facilitate provider orders and prior authorizations.
Collaborate with the Curana interdisciplinary care team and handle incoming calls professionally.
Curana Health is a national leader in value-based care for senior living, offering on-site primary care and Medicare Advantage plans. Founded in 2021, it has grown to serve 200,000+ seniors in 1,500+ communities, with a team of 1,000+ clinicians and staff, ranking #147 on the Inc. 5000.
Process approved physician orders and manage referrals with attention to detail.
Track documentation requiring physician signatures and escalate as needed.
Ensure timely billing and complete EMR files for discharged patients.
CommonSpirit Health at Home is a full-service health care organization that provides home health and hospice services. As a faith-based organization, it is committed to improving patient health and community well-being through compassionate care.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Serve as the initial point of contact for patients, handling scheduling and phone inquiries.
Use EPIC system to schedule, reschedule, and cancel appointments efficiently.
Provide exceptional customer service, resolving patient complaints and ensuring positive experiences.
CommUnityCare Health Centers provides patient-centered care to communities, focusing on coordination and access. They emphasize diversity, collaboration, and a supportive work culture for staff.
Coordinate interview scheduling and candidate communication across multiple time zones.
Manage People Operations inbox and handle administrative tasks including background checks, onboarding, and leave management.
Support HR platform administration and assist with ad hoc projects.
Vynca is a healthcare company transforming care for individuals with complex needs, providing comprehensive care for more quality days at home. They are a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Triage all Tier 2 clinical calls from the IS Service Center, addressing immediate customer needs to ensure quality clinical care.
Utilize knowledge of Epic and care workflows to identify and resolve application issues, providing just-in-time training as needed.
Document issues and troubleshooting steps in the ticketing system, escalating complex problems to appropriate support personnel.
Piedmont Healthcare is a healthcare system dedicated to providing quality clinical care. It is a large organization with a supportive culture that emphasizes employee wellness and professional growth.
Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions
Maintain clinical employee attendance, call-off, and workforce planning trackers
Participate in internal audits and flag workflow inefficiencies to support scaling field operations
Sprinter Health expands access to healthcare by delivering hybrid in-home and virtual care powered by technology and data products. The rapidly scaling team of technologists, clinicians, and operators has served 1M+ patients across 15+ states, backed by leading investors.
Design and operationalize infrastructure for new markets and service lines, including vendor setup, tooling, and workflows.
Translate care model standards into operational workflows and support go-live stabilization.
Drive improvements across care delivery workflows, enrollment operations, and cross-team coordination.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. The company is backed by notable investors and led by CEO Dr. Justin Bekelman, with a team of oncology and value-based care leaders.
Assess member needs across physical health, mental health, SUD, oral health, and social supports.
Develop and oversee client care plans, set SMART goals, and evaluate progress.
Coordinate with healthcare providers, connect clients to community services, and advocate on their behalf.
Vynca is a healthcare company dedicated to transforming care for individuals with complex needs, focusing on providing comprehensive care for more quality days at home. They are a close-knit community committed to core values of Excellence, Compassion, Curiosity, and Integrity, fostering an inclusive workplace.
Performs complex secretarial and administrative duties supporting clinical, educational, and academic programs.
Manages provider calendars, coordinates patient care, and optimizes provider-patient schedules.
Handles insurance referrals, prior authorizations, and surgical scheduling with attention to detail.
The University of Rochester is a leading research university committed to learning, discovery, healing, and creating. They foster an inclusive culture with a strong emphasis on equity and community values.
Manage referral and clinical documentation workflows to ensure patient records are complete and available for coordinated care.
Obtain and review clinical documentation from network providers, resolve missing records, and maintain accurate recordkeeping.
Collaborate with clinicians, Military Treatment Facilities, and internal teams to support efficient referral and documentation processes.
International SOS Government Medical Services supports healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, the company operates in more than 90 countries and delivers healthcare, medical assistance, emergency response, and workforce support services worldwide.
Provide empathetic, high-touch support to patients, answering non-clinical questions and navigating their care.
Support providers with administrative tasks in the EMR, triaging messages and resolving issues.
Coordinate with clinical, pharmacy, and insurance teams to resolve complex patient needs.
Ro is a direct-to-patient healthcare company offering telehealth, labs, and pharmacy services nationwide. With over 1,200 employees, Ro is recognized as a top workplace, fostering a culture of innovation and diversity.