Coordinates all patient scheduling activities including appointments, procedures, and exams for multiple hospital, physician practice, and outpatient departments.
Collects clinical information, verifies insurance, and educates patients regarding protocols and procedures to ensure appropriate scheduling.
Serves as a resource for staff and referring offices, utilizing scheduling software to facilitate patient access and reduce errors.
Lehigh Valley Health Network is a nationally recognized health network providing advanced, compassionate healthcare to the community. With nearly 20,000 professionals, it is the region's largest employer and has been repeatedly recognized for excellence in patient safety and outcomes.
Schedule and coordinate patient appointments using EHR systems, and manage scheduling logistics to reduce no-show rates.
Gather, organize, and maintain patient intake forms and medical histories, ensuring accuracy in the EHR.
Communicate with referring providers to obtain records and support care coordination.
Clarity Pediatrics is a virtual clinic reimagining pediatric chronic care, starting with ADHD. It is a growing startup with a tech-enabled clinical model and a committed leadership team.
Serve as a key point of contact for patients scheduling diagnostic imaging services including CT, MRI, mammography, and more.
Manage high-volume inbound and outbound patient interactions to coordinate appointments and address inquiries.
Document all interactions accurately in compliance with HIPAA and client protocols while navigating multiple systems.
Carenet Health is a healthcare contact center company that provides patient support and scheduling services. The company fosters a collaborative, innovative culture with a focus on empowering growth through trust and accountability.
Verify and collect patient demographic and insurance information through direct data entry into the electronic medical record.
Conduct face-to-face or telephonic interviews with patients to secure information for requested services.
Demonstrate customer-centric focus and achieve performance standards defined by Integrated Patient Scheduling Management.
NAH is a healthcare network serving Northern Arizona, providing a range of medical services. It is a large organization with thousands of employees, focused on patient-centered care and innovation.
Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
Process and monitor referrals and coordinate authorized care with community healthcare providers.
Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
International SOS Government Medical Services supports healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in over 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Perform scheduling, cancellations, and rescheduling of appointments and surgeries while entering orders and completing full pre-registration.
Document demographics, verify insurance, determine patient liability, and collect payments electronically for self-pay and out-of-network patients.
Obtain prior authorizations, monitor medical necessity compliance, and collaborate with OR and ancillary departments to ensure continuity of care.
Southcoast Health is a not-for-profit, charitable health system operating multiple hospitals, clinics, and facilities across Southeastern Massachusetts and Rhode Island. With a workforce of highly skilled caregivers, they have been voted 'Best Place to Work' for seven consecutive years, fostering an inclusive and ethical workplace culture.
Coordinate and optimize physician schedules across healthcare facilities to ensure adequate clinical coverage.
Manage real-time schedule adjustments and communicate capacity updates to internal teams.
Track coverage gaps and perform physician outreach to resolve capacity issues.
This company provides telemedicine-enabled clinical staffing solutions to healthcare organizations nationwide. It operates in a fully distributed environment with a culture emphasizing ownership, transparency, collaboration, and results.
Answer inbound patient calls and handle inquiries with warmth and professionalism.
Manage scheduling, calendar coordination, and appointment changes.
Support billing, invoicing, and maintain accurate patient records.
We are a growing healthcare practice dedicated to providing excellent patient care. Our remote team values warm communication, proactive problem-solving, and a supportive culture.
Provide administrative and operational support within a utilization management environment.
Maintain accurate records and documentation to support member care and services.
Collaborate with internal teams while managing multiple priorities and meeting quality standards.
This role is posted on behalf of a partner company that manages all applications and next steps. The partner is a healthcare organization focused on utilization management and member-focused operations.
Respond to new patient leads and booked patients quickly across phone, messaging, and internal systems.
Communicate with patients clearly, warmly, and professionally in both spoken and written English.
Support appointment scheduling, rescheduling, intake completion, paperwork follow-up, and onboarding tasks.
Legion Health is a full-stack AI-native psychiatry network delivering mental health care at scale. The company is a startup focused on improving patient experience through technology and human care, powered by both humans and AI.
Provide day-to-day administrative support to the Technology team, coordinating meetings, calendars, agendas, and follow-ups.
Maintain team documentation, trackers, internal records, and organize project materials and reports.
Support onboarding, offboarding, and communication between Technology and other internal teams.
CerebriOS is a software company building B2B SaaS products that help businesses make better decisions, streamline operations, and get more value from their data. They offer a remote-first working environment and professional development opportunities.
Serve as the welcoming heart of the facility, managing patient reception and ensuring a comforting environment.
Coordinate administrative tasks such as maintaining provider schedules, answering multi-line phones, and overseeing waiting areas.
Leverage technology and exceptional interpersonal skills to guide diverse patient populations through their care journey.
Yavapai Regional Medical Group is a not-for-profit integrated healthcare provider, part of CommonSpirit Health, offering comprehensive inpatient and outpatient services. With two acute care hospitals and a robust clinic network, it fosters a family-like culture focused on well-being and community.
Manage order release, billing setup, and documentation follow-up to support accurate and timely revenue realization.
Review pending orders, resolve issues with cross-functional teams, and prioritize worklists to minimize billing delays.
Provide responsive customer service and identify process improvements to enhance operational quality and efficiency.
The company provides healthcare operational support, focusing on order management and billing to ensure timely revenue realization. It fosters a remote-first culture with an emphasis on collaboration, diversity, and employee wellbeing.
Manage executive's inbox, calendar, and travel arrangements across multiple business entities.
Provide personal and business administrative support, including property management and document preparation.
Proactively handle tasks and communicate with clients, contractors, and suppliers.
Assist World connects virtual assistants to business owners globally. They are a remote-first company that values trust and independence, with an emphasis on no-tracking policies and a supportive culture.
Manage tutoring session reports, user rostering, and scheduling to ensure operational accuracy.
Coordinate tutor substitutions, onboarding, and cross-functional issue resolution.
Identify opportunities to improve workflows and maintain strong communication with leadership.
They operate an online tutoring marketplace connecting students with tutors. They are a growing, education-focused organization with a collaborative, team-oriented culture.
Conduct educational telephone calls to advise members of benefits, complete health needs assessments, and refer to population health management programs.
Reach out to members with gaps in care, encourage compliance, and assist with locating providers and scheduling appointments.
Manage system work queues, screen members for eligibility and history, and assign to clinical teams for intervention.
BlueCross BlueShield of Tennessee is the state's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. They are a remote-first organization with many employees working from home, fostering a culture of innovation and collaboration.
Manage complex calendars and schedule appointments for VP-level leadership.
Arrange travel and maintain expense reports to ensure compliance with company procedures.
Draft correspondence and assist with new hire setup and internal tools.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company fosters an AI-native culture where technology and talent unite.
Handle a high volume of inbound and outbound calls in a fast-paced environment.
Schedule, confirm, reschedule, and cancel medical appointments accurately.
Document call outcomes and appointment details accurately in internal systems.
We are a fast-paced, insurance-related environment focused on providing compassionate assistance to patients. Our team is metrics-driven and we value strong phone skills and attention to detail.