Schedule, cancel, and reschedule Veteran appointments with community providers.
Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS).
Contact Veterans and community providers by phone and correspondence to verify and update information.
Aptive Resources provides health care staffing and program support for the Veterans Health Administration. They are a certified Service-Disabled, Veteran-Owned Small Business joint venture with an agile, mission-focused approach.
Schedule appointments and coordinate care between VA and community providers.
Process community care consults and update patient demographics.
Respond to telephone inquiries and maintain proficiency in VA software.
CVP is an award-winning healthcare and technology consulting firm that solves critical problems for healthcare, national security, and public sector clients. They foster a work environment that encourages fairness, teamwork, and respect among all associates.
Schedule patient appointments across clinics based on provider availability and patient needs.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience by communicating updates and resolving issues.
PT Solutions is a clinician-founded, mission-driven physical therapy practice dedicated to expanding access to quality care. With a nationwide presence and recognized as a USA Today Top Workplace for five years, the company fosters a supportive culture with ongoing training and mentorship.
Schedule, reschedule, and cancel primary and specialty care appointments while correcting booking errors as needed.
Handle inbound and outbound patient calls, supporting timely appointment coordination and one-call resolution.
Verify patient eligibility and update demographic information to support accurate scheduling and access to care.
Support patients receiving care within a military healthcare environment by coordinating appointments and helping maintain timely access to primary and specialty care. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Manage patient intake, scheduling, and payment collection to support clinic growth.
Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.
Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.
Manage incoming phone calls and fax requests to schedule outpatient tests, ensuring a seamless patient experience.
Complete pre-registration of scheduled patients and verify all valid provider orders are accurately obtained.
Maintain scheduling system, check insurance eligibility, and demonstrate knowledge of medical insurances.
CommonSpirit Health operates over 700 care sites across the U.S., including clinics, hospitals, and virtual care services. With a large workforce, they are committed to building healthy communities and advocating for the poor and vulnerable.
Manage patient inquiries via telephone and portal, assist with scheduling follow-up appointments with providers or specialists.
Maintain electronic health records and patient rosters, coordinate documents for provider review, facilitate orders, and assist with prior authorizations.
Answer incoming calls professionally, collaborate with interdisciplinary care teams, and ensure seamless communication within the health network.
Curana Health is a national leader in value-based care for senior living communities and skilled nursing facilities, providing solutions to enhance health outcomes and streamline operations. Founded in 2021, the company has grown to serve 200,000+ seniors in 1,500+ communities across 32 states with a team of over 1,000 employees, and was ranked #147 on the Inc. 5000 list of fastest-growing private companies.
Act as the clinical and administrative lead for Cooper 365, handling phone matters, patient check-in/out, and appointment scheduling.
Provide medical assistant support including vital screening, EHR maintenance, document scanning, and ensuring patient paperwork is completed.
Manage referrals, recertifications, prior authorizations, and escalate and resolve patient complaints independently.
Cooper University Health Care is a healthcare provider committed to delivering extraordinary care through clinical innovation and advanced technologies. It offers a comprehensive benefits program and opportunities for professional growth, positioning itself as a top employer in South Jersey.
Engage with members by phone to encourage participation in care management programs and complete non-clinical assessments.
Identify barriers to care and connect members with appropriate services, benefits, and community resources.
Accurately document member interactions and operate effectively in a high-volume, remote call-center environment.
This partner company helps members navigate care management programs and access resources to improve their health and well-being. It operates remotely with a focus on compassionate support and efficient operations, though specific size and culture details are not mentioned.
Assemble patient charts and upload paperwork into the EMR system.
Coordinate with physicians' offices to compile scheduling details and paperwork.
Handle correspondence between providers, partner offices, and the surgery center via email.
Assist World is a remote staffing company that connects businesses with virtual assistants. They are a growing organization focused on providing administrative support and integrating AI tools.
Serve as a key connection point between patients, providers, attorneys, and internal teams.
Schedule patient appointments and coordinate the delivery of documentation and imaging reports.
Manage high-volume communication across phone, email, text, and internal channels.
We're a digital health scale-up making diagnostics accessible, fast, and transparent. We have a world-class customer operations team and are backed by technology.
Schedule, reschedule, and cancel patient appointments, coordinating with healthcare professionals to optimize resource allocation.
Communicate effectively with patients via phone, email, or in person to confirm appointments and provide necessary information.
Maintain accurate documentation in EMR system and resolve scheduling conflicts efficiently.
Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for healthcare facilities. They leverage a global network to connect clients with qualified professionals, though company size is not mentioned.
Process medical record requests accurately and efficiently according to established procedures.
Manage incoming requests through multiple channels and ensure timely completion within required service timelines.
Respond to patient questions and requests through phone communication with professionalism and empathy.
Our partner supports the healthcare ecosystem by helping patients, providers, and organizations access critical medical information efficiently and securely. They offer a supportive, mission-driven environment with opportunities for growth and development.
Coordinate scheduling requests, appointments, and reservations with accuracy.
Maintain detailed calendars and client records, ensuring clear communication via email and phone.
Provide general administrative support and collaborate with internal teams to meet scheduling needs.
Georgia Deidre is a company focused on scheduling and coordination services. It operates with a small, supportive team that values flexibility and growth in a remote environment.
Provide comprehensive administrative support to physicians, nurses, analysts, and other staff, including scheduling, report distribution, and client communication.
Manage peer review scheduling, PTO tracking, and supplemental reimbursement submissions for Physician Advisors, collaborating across multiple time zones.
Maintain department email inbox, update contact details, and cross-train with other clinical administrative staff to ensure seamless coverage.
Xsolis is an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists, we are one of the fastest-growing privately-held companies in the country, headquartered in Franklin, TN.
Complete administrative tasks for medical staff, including data entry, faxing, and scheduling.
Maintain and update patient medical records and monitor medical team messaging channels.
Coordinate care with outside providers and work cross-functionally to support patients.
Equip is a virtual, evidence-based eating disorder treatment program. Founded in 2019, they have a highly-engaged, diverse team operating across all 50 states.
Review prospective admissions against approved criteria and schedule assessments for voluntary patients.
Respond promptly to inquiry calls and manage clerical duties including paperwork and data entry.
Coordinate with referral sources and arrange transportation for patients to ensure smooth admissions.
White Deer Run provides mental health and substance abuse treatment services. The organization values compassion and patient safety, operating with a focus on guiding patients through the admissions process.