Source Job

• Efficiently schedule and coordinate medical appointments between patients and healthcare providers, managing calendar reminders to ensure timely healthcare delivery.
• Facilitate effective communication between patients, providers, and team members while handling outbound and inbound calls to address inquiries and resolve issues.
• Support Remote Therapeutic Monitoring and Remote Patient Monitoring, manage documentation, and help patients complete Health Risk Assessments to prepare for visits.

CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. They are a fast-growing telehealth organization with a nationwide clinical workforce, committed to creating an inclusive environment for all employees.

• Serve as the primary point of contact for patients after their intake visit, guiding them through their care plan.
• Help patients schedule appointments, find in-network providers, and navigate Medicare benefits.
• Document all patient interactions accurately and maintain confidentiality.

Mira Mace is a venture-backed company that helps Medicare patients navigate healthcare with clarity and confidence. They deliver Community Health Integration and Principal Illness Navigation services through affiliated provider organizations, with a small, patient-focused team.

• Conduct high-volume outbound calls to engage patients and schedule healthcare services, including mammograms and bone density screenings.
• Identify and address social determinants of health barriers by connecting patients to community resources.
• Build trust with patients through clear, empathetic communication and ensure completion of care.

Sprinter Health is building the clinical and technological infrastructure to expand access to healthcare through home-based services. We have a rapidly growing team of visionary leaders backed by prominent VCs and advised by industry leaders.

• Assist clinicians with gathering medical information for patients in between visits using various electronic health record systems.
• Report medical concerns monthly such as falls, medications, behavioral issues, and hospitalizations.
• Complete PCM interventions each month for approximately 15 patients per day.

MTC Care is the nation's leading telemedicine provider of behavioral health care to skilled nursing and assisted living facilities. They are an equal opportunity employer committed to fostering an inclusive workplace.

• Coordinate care for adolescent and young adult patients, including outreach, chart scrubbing, and panel management.
• Provide medical assistant duties and support the care team with referrals, follow-ups, and documentation.
• Communicate with patients and families via phone, MyChart, and email to ensure compliance and care coordination.

Oregon Health & Science University is a public academic health center in Portland, Oregon, providing patient care, groundbreaking research, and training for healthcare professionals. It is the largest employer in Portland, operating hospitals and clinics across Oregon and Southwest Washington, and is committed to being an anti-racist, multicultural institution.

• Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
• Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
• Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.

Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.

• Manage high-volume inbound communications across phone, email, chat, and SMS as the first point of contact for patients.
• Schedule appointments and coordinate with GI Providers, Registered Dietitians, and Behavioral Health Providers.
• Respond to billing and insurance questions, triage clinical inquiries, and de-escalate challenging interactions with empathy.

Oshi Health is a virtual digestive health practice transforming GI care by combining compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions. It is a remote-first, mission-driven high-growth startup with a focus on patient-centered care and team collaboration.

• Guide older adults and their caregivers through the intake process with warmth and clarity.
• Coordinate care by matching patients with the right therapist and ensuring they feel supported.
• Serve as the first emotional point of contact, turning vulnerability into reassurance and trust.

Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing healthcare segments in America. They are a remote-first, small agile team focused on compassionate care.

• Provide on-demand telephone-based care management services through a 24/7 Nurse Advice Line.
• Assess symptoms and concerns of callers to determine urgency and type of care needed.
• Coordinate care across the healthcare delivery system and record patient data in medical record systems.

Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, and focuses on reducing healthcare costs and improving outcomes.

• Support the Care Advice Line call queue after hours, weekends, and holidays, answering calls promptly and accurately.
• Triage and transfer calls to RNs, providers, or 911 as needed, while charting in EMR and maintaining patient communications.
• Provide patient education, referrals, and scheduling assistance to support care coordination and proactive health management.

Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, focusing on reducing healthcare costs and improving outcomes.

• Provide a high degree of customer service and professionalism when interacting with patients via phone or email.
• Assist members with provider searches and navigation of digital programs.
• Ensure compliance with HIPAA and regulatory requirements.

Evry Health is a health insurance company on a mission to bring humanity to health insurance, as a division of Globe Life which has over 3,000 corporate employees and 15,000 agents. They strive to ensure members live happier, healthier lives.

• Serve as the first point of contact for members, triaging communication and coordinating with Maternity Navigators.
• Schedule and confirm visits, verify insurance, and maintain real-time visibility into care team schedules.
• Build ongoing relationships with members through proactive outreach and help them access non-clinical supports like transportation and WIC.

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

• Conduct Chronic Care Management follow-up calls and build positive patient relationships.
• Accurately document patient interactions and maintain tracking logs using Google Drive and Sheets.
• Coordinate care activities, monitor patient progress, and ensure HIPAA compliance.

SnappyCX provides healthcare staffing and management solutions, specializing in chronic care management and remote patient support. The company is a growing organization that values bilingual, self-motivated professionals in a fully remote, collaborative environment.

• Guide patients through the imaging scheduling process, delivering a seamless and supportive experience from referral to appointment.
• Coordinate with patients, healthcare providers, and imaging centers to ensure timely access to high-quality diagnostic imaging.
• Answer patient questions, resolve issues proactively, and remove barriers that may delay care.

Covera Health uses clinical expertise, AI, and radiology quality data to improve diagnostic accuracy and patient outcomes. Backed by Insight Partners, the platform supports nearly 6 million people and has a culture of ambitious teamwork and meaningful impact.

• Schedule clinicians for cases in assigned areas.
• Organize duties and maintain staff and patient schedules.
• Submit reports and work virtually with limited supervision.

CommonSpirit Health at Home provides full-service home health and hospice care. As a faith-based organization, it is committed to improving patient health and community well-being.

• Serve as a primary point of contact for patients through phone, email, and in-app messaging.
• Partner with cross-functional teams to ensure coordinated support throughout the care journey.
• Resolve non-clinical inquiries while delivering a positive, patient-centered experience.

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. The company has grown from a single innovation into a complete sleep health company with an international team across the US, France, and Belgium, and values clarity, trust, collaboration, and compassion.

• Monitor caregiver arrivals and evening shifts in real time, responding to texts and calls.
• Handle last-minute call-outs by finding replacement coverage and communicating updates.
• Document all activity accurately in CRM and leave a concise handoff for the morning team.

Tandem Care is a home care company that ensures older adults receive dependable care by coordinating caregivers and schedules. Though the team size is not specified, the culture is described as fast-paced, collaborative, and supportive, with a focus on meaningful work.

• Review electronic health records and prepare for patient visits to ensure accurate documentation.
• Reach out to patients with gaps in care, educate them on prevention and wellness, and help schedule appointments.
• Collaborate with care management, providers, and community partners to drive value-based care initiatives.

Baptist Health Medical Group is a physician-led healthcare group providing compassionate care and clinical excellence. The team includes over 600 physicians and advanced practice professionals and fosters a collaborative, supportive, and growth-minded culture.

• Accept incoming calls and perform triage, routing clinical inquiries to providers.
• Prepare for patient visits by ensuring lab results and records are available; call patients to reduce no-shows.
• Assist with forms, letters, and reports, and make referrals for social services.

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that provides virtual-first and in-home care for children with special health care needs. The company values children first, earning trust, innovating, embracing humanity, and diverse perspectives.

• Make outbound calls to patients to complete intake calls and manage scheduling.
• Handle medical records, data entry, and documentation in EHR systems, triaging messages.
• Ensure compliance with HIPAA and maintain patient confidentiality while providing administrative support.

Salvo Health is a new approach to helping millions of Americans facing chronic gut health and metabolic conditions, providing continuous, app-based care with remote patient monitoring. The company is backed by leading healthcare investors and offers a remote work environment, flexible time-off, and a culture driven by constant innovation and empathy.