Patient Experience Coordinator

What You’ll Do:

• Serve as a primary point of contact for patients through phone, email, and in-app messaging.
• Work within a tech-enabled, AI-supported care environment.
• Partner with Care Coordination, Billing, and Clinical Operations to ensure coordinated support.

What You Bring:

• 2+ years of experience in healthcare coordination, patient support, or a patient-facing role.
• Exceptional written and verbal communication skills with empathy and professionalism.
• Ability to work independently in a dynamic, remote environment while collaborating with teams.

Our Core Values:

• Keep things clear and simple.
• Value trust and collaboration.
• Lead with optimism and compassion.

What We Offer:

• Meaningful work that directly improves people’s lives.
• Comprehensive health benefits (medical, dental, vision) and 401(k) with company match.
• 20 days PTO + 10 paid holidays + 80 hours paid sick leave and internet stipend.