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Accountabilities:
- Monitor and respond to incoming SMS inquiries promptly and professionally.
- Engage in consultative conversations to understand each individual's needs, goals, concerns, and previous experiences.
- Coordinate appointments using scheduling platforms and maintain accurate patient information in CRM systems.
Requirements:
- Proactive and empathetic communicator with experience in customer support, patient coordination, or similar client-facing roles.
- Strong written and verbal communication skills, comfortable with SMS and phone consultations.
- Familiarity with CRMs, scheduling tools, and basic Excel skills.
Benefits:
- Remote, part-time contract position with flexible scheduling.
- Competitive compensation ranging from $800 to $1,300 per month.
- Opportunity to work with fast-growing global organizations and build experience in healthcare coordination.
Jobgether
The hiring partner is a healthcare-focused organization that connects patients with appropriate care. The company values empathy, independence, and meaningful conversations, operating with a small, supportive team in a remote setting.