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Job Responsibilities:
- Support the Care Advice Line call queue operating after hours and 365 days/year.
- Answer incoming calls promptly, triage, and transfer to RNs, providers, or 911.
- Chart in EMR and collaborate with integrated care team.
Qualifications:
- Relevant clinical experience and patient communication skills.
- Technical competency and ability to work remotely with minimum internet speeds.
- Ability to remain patient and polite in all call situations.
Benefits:
- Medical, dental, vision, life, and pet insurance.
- 401K, paid time off, and wellness programs.
- Hourly pay of $20.00/hr with potential for expense reimbursement for remote work.
Privia Health
Privia Health is a technology-driven national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and physician leadership, focusing on reducing healthcare costs and improving outcomes.