Chronic Care Management (CCM) Specialist - Patient Ally Proficiency (English & Spanish)

SnappyCX

Remote regions

Global

Benefits

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Key Responsibilities:

  • Conduct Chronic Care Management (CCM) follow-up calls with eligible patients.
  • Build positive relationships with patients and encourage ongoing engagement in their care plans.
  • Accurately document all patient interactions and care activities within established timelines.

Required Qualifications:

  • 1–2+ years of recent hands-on experience in U.S. Chronic Care Management (CCM).
  • Experience conducting patient follow-up calls and coordinating ongoing patient care.
  • Proficiency with Google Drive, Google Sheets, and Office Ally EHR.

Preferred Qualifications:

  • Experience using Patient Ally.
  • Experience supporting Remote Patient Monitoring (RPM) or other care coordination programs.
  • Medical Assistant, Nursing, or other clinical healthcare background.

What We're Looking For:

  • Recent hands-on experience managing CCM programs.
  • Practical experience using Office Ally and Patient Ally.
  • Excellent spoken English, professionalism, and a patient-centered communication style.

SnappyCX

SnappyCX provides healthcare staffing and management solutions, specializing in chronic care management and remote patient support. The company is a growing organization that values bilingual, self-motivated professionals in a fully remote, collaborative environment.

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