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Key Responsibilities:
- Conduct Chronic Care Management (CCM) follow-up calls with eligible patients.
- Build positive relationships with patients and encourage ongoing engagement in their care plans.
- Accurately document all patient interactions and care activities within established timelines.
Required Qualifications:
- 1–2+ years of recent hands-on experience in U.S. Chronic Care Management (CCM).
- Experience conducting patient follow-up calls and coordinating ongoing patient care.
- Proficiency with Google Drive, Google Sheets, and Office Ally EHR.
Preferred Qualifications:
- Experience using Patient Ally.
- Experience supporting Remote Patient Monitoring (RPM) or other care coordination programs.
- Medical Assistant, Nursing, or other clinical healthcare background.
What We're Looking For:
- Recent hands-on experience managing CCM programs.
- Practical experience using Office Ally and Patient Ally.
- Excellent spoken English, professionalism, and a patient-centered communication style.
SnappyCX
SnappyCX provides healthcare staffing and management solutions, specializing in chronic care management and remote patient support. The company is a growing organization that values bilingual, self-motivated professionals in a fully remote, collaborative environment.