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Responsibilities:
- Answer inbound and outbound patient calls professionally.
- Schedule and coordinate patient appointments and follow-up visits.
- Verify insurance eligibility and benefits.
Requirements:
- Minimum 2 years of experience in Care Coordination or related healthcare admin role.
- Experience with Illinois-based insurance plans.
- Must have a HIPAA compliance certificate and experience with SimplePractice EHR.
Ideal Candidate:
- Compassionate, patient-focused, and service-oriented.
- Highly organized and detail-driven.
- Strong multitasker who can manage competing priorities.
SnappyCX
SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.