Define and lead the end-to-end client and family engagement strategy to drive retention and continuity of care.
Oversee the full client journey from intake through discharge, ensuring a seamless experience.
Act as senior escalation point for complex, high-need cases requiring advanced empathy and problem-solving.
The company is a high-impact digital health environment focused on meaningful healthcare impact. It is a remote-first organization with a mission-driven, collaborative culture emphasizing innovation in care delivery.
Serve as a key point of contact for patients, coordinating scheduling, insurance verification, and follow-up activities.
Manage inbound and outbound calls, maintain accurate EMR records, and ensure HIPAA compliance.
Communicate with patients, providers, and insurance companies to deliver high-quality, patient-centered care.
SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.
Answer inbound and outbound patient calls professionally and schedule appointments.
Verify insurance eligibility, assist with prior authorizations, and coordinate referrals.
Maintain accurate patient records in SimplePractice EHR and ensure HIPAA compliance.
The client operates in the behavioral health space and is focused on delivering high-quality patient-centered care. SnappyCX is a remote staffing company that connects healthcare professionals with US-based clients.