Serve as the first point of contact for members, handling calls, texts, and messages with empathy.
Schedule and confirm enrollment, follow-up, and wraparound visits.
Build ongoing relationships with members through proactive outreach and check-ins.

Qualifications:

High School diploma or equivalent and 1-2 years of patient care coordination experience.
At least 1 year of consistent EHR/EMR experience in scheduling or insurance verification.
Bilingual in English and Spanish and authorized to work in the US.

Benefits:

Enjoy annual paid holidays and paid time off (three weeks for non-exempt employees after 90 days).
Access comprehensive health coverage including medical, dental, and vision insurance.
Stock option grant, life insurance, disability insurance, and 401(k) retirement plan available.

Nadia Care

Nadia Care is reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities, with a focus on Black, Brown, and Indigenous families. They are a small startup building trust-based engagement and wrap-around support for expectant mothers.

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