Scan.com
2 open remote positions
(2 of 2 jobs with salary data)
Salary Distribution🏖️ PTO Distribution (2 of 2 jobs with PTO data)
✨ Benefits Overview (2 of 2 jobs list additional benefits)
Responsible for managing the day-to-day operations of the Scan.com customer service/operations team of Schedulers and Operations Leads, ensuring efficient workflows, and aligning operational goals with customer satisfaction objectives. Critical for overseeing the performance of schedulers and customer service, managing patient scheduling, and optimizing the workflow between customer service agents, imaging centers, and market managers. Focuses on achieving service-level targets and implementing process improvements.
Support the growth of Braincussion as one of the founding members of its operations team. Maintain medical records, assemble patient information, and ensure accuracy. Communicate with healthcare professionals and submit documentation while adhering to confidentiality protocols. Optimize operations, enhance communication, and implement efficient processes.