Responsible for workforce-related planning and coordination across RISE implementation workstreams.
Leads coordination of workforce restructuring activities, including position alignment.
Develops/maintains project plans and schedules for workforce-related deliverables.
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. It was founded in 2012 with over 300 employees nationwide and they specialize in applying technology, creativity and human-centered services to optimize mission delivery.
Define and maintain CHW capacity model, aligning it to plan requirements and operational demand.
Assign CHWs to geographies based on demand and coverage needs, ensuring local alignment.
Own onboarding and ongoing training for CHWs, translating workflow requirements into training programs.
Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
Lead and develop a team of Technical Support Specialists, setting clear goals and expectations.
Spend a minimum of 2 hours per week in customer-facing queues to stay connected to the customer experience.
Own AI or automation initiatives, using Zapier’s products to reduce ticket volume and improve workflows.
Zapier is a company that builds and uses automation tools to make work more efficient, creative, and human. They are an all-remote company and value diversity and inclusivity.