Schedule appointments and coordinate care between VA and community providers.
Process community care consults and update patient demographics.
Respond to telephone inquiries and maintain proficiency in VA software.
CVP is an award-winning healthcare and technology consulting firm that solves critical problems for healthcare, national security, and public sector clients. They foster a work environment that encourages fairness, teamwork, and respect among all associates.
Manage high-volume inbound and outbound patient calls while providing professional, empathetic support
Schedule, reschedule, and modify patient appointments across multiple care services while ensuring accuracy and efficiency
Conduct proactive outreach to patients to coordinate care recommended by providers, including follow-up visits, referrals, and specialty services
knownwell is a weight-inclusive healthcare company that provides obesity care, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling fast and expanding access to evidence-based obesity care nationwide.
Schedule patient appointments across clinics based on provider availability and patient needs.
Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details.
Deliver a high-quality, patient-first experience by communicating updates and resolving issues.
PT Solutions is a clinician-founded, mission-driven physical therapy practice dedicated to expanding access to quality care. With a nationwide presence and recognized as a USA Today Top Workplace for five years, the company fosters a supportive culture with ongoing training and mentorship.
Serve as the first point of contact for patients and referring providers, answering and triaging calls to schedule appointments.
Collect and verify patient demographics and insurance information to ensure accurate documentation.
Handle a high volume of requests efficiently while providing a compassionate and professional customer experience.
Jane Pauley Community Health Center is a Federally Qualified Health Center (FQHC) that provides integrated, whole-person care to underserved communities across Indiana. The organization fosters a culture of collaboration, respect, and growth, supporting teams in making a meaningful impact.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Answer incoming calls, schedule appointments, and pre-register new patients with accurate insurance and personal information.
Triage calls to appropriate personnel, manage voicemail queues, and reschedule cancellations to maintain patient flow.
Maintain a ONETeam mindset by upholding core values (Positivity, Productivity, and Professionalism) and completing required training on privacy and safety standards.
APDerm is a dermatology practice focused on providing high-quality patient care. The company fosters a culture built on positivity, productivity, and professionalism, with a commitment to equal opportunity and inclusive benefits.
Confirm the following day's appointments by text via Ring Central.
Respond to incoming patient text messages promptly throughout assigned shifts.
Schedule and manage bookings in Dr. Chrono across multiple providers.
A well-established medical/aesthetic practice in Los Angeles, California, serving a predominantly female patient base. The practice is small and family-run, with a focus on personal care and communication via text.
Compile the daily schedules of clinical staff and assign clinicians to patients under the direction of the Assistant Clinical Manager.
Serve as a liaison between field staff, patients, and POD personnel to coordinate care and communicate with CFSS for order approval.
Complete all tasks and workflows daily, processing visits sent back from clinicians and communicating with the ACM as needed.
Graham Healthcare Group designs business and technology solutions to improve care, outcomes, and productivity in home health and hospice. The company has been an innovator for over 20 years, with a culture focused on putting patients and families at the center of care.
Schedule patient appointments accurately and efficiently, ensuring a positive first experience for all new patients.
Communicate effectively with patients, families, and healthcare team members regarding visit details, expectations, and paperwork.
Obtain and verify demographic, insurance, and clinical information to support smooth scheduling and pre-registration.
RUSH Physical Therapy is part of Select Medical's outpatient division, providing preventative and rehabilitative physical therapy care. The company operates over 1,900 locations nationwide and emphasizes employee support and work-life balance.
Serve as a key connection point between patients, providers, attorneys, and internal teams.
Schedule patient appointments and coordinate the delivery of documentation and imaging reports.
Manage high-volume communication across phone, email, text, and internal channels.
We're a digital health scale-up making diagnostics accessible, fast, and transparent. We have a world-class customer operations team and are backed by technology.
Contact patients by phone, email, and text to collect missing insurance information before appointments.
Verify insurance eligibility and benefits using Waystar, Availity, and other payer resources.
Document all insurance verification details accurately and assist patients with payment methods and forms.
Backpack Medical Group is a healthcare organization dedicated to making healthcare more accessible by ensuring accurate insurance and billing processes. They are a growing, mission-driven team focused on patient experience and collaboration.
Answer 70-80 calls per day, scheduling appointments and providing clinic information with extreme attention to detail.
Deliver high-level customer service to patients, providers, and staff, triaging calls and documenting in EMR.
Coordinate patient access, including referrals, authorizations, and scheduling ancillary studies.
OHSU is Oregon's only public academic health center, blending clinical expertise with research advances for digestive disorder care. As Portland's largest employer, we offer opportunities to learn and advance in a system of hospitals and clinics, striving to build an anti-racist, multicultural institution.
Document and relay patient information to practices, utilizing Epic and other communication tools.
Boston Medical Center is a nationally-recognized academic medical center dedicated to providing exceptional and equitable care to all. As a top employer, we foster a strong sense of teamwork and support for our staff, with a focus on improving community health.
You will be the first point of contact for patients and their families over the phone, obtaining and verifying insurance and patient information.
You will schedule patient appointments including return visits, referrals, and diagnostic procedures.
You will greet patients professionally and respond effectively to their needs.
Munson Healthcare is northern Michigan's largest healthcare system with eight award-winning community hospitals serving over half a million residents. The company values excellence, teamness, positivity, and creativity, and offers a supportive culture with opportunities for growth and well-being.
Enter and maintain scheduling data for surgical cases.
Resolve discrepancies and communicate with facilities and surgeon offices.
Make assignments and notify providers of daily schedules.
US Anesthesia Partners provides anesthesia scheduling and billing services. The company employs a large number of healthcare professionals and values collaboration and efficiency.
Answer inbound patient calls and support patients through phone, email, and text communication.
Schedule and reschedule appointments, verify insurance, and manage no-show or cancellation workflows.
Collaborate with internal teams to ensure a seamless patient experience while meeting quality metrics.
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments, with over 70 clinics across 8 states. They proudly maintain a Net Promoter Score of 93, the highest patient satisfaction in the industry, and are committed to building a patient-first environment with a team united by purpose.
Act as a vital link between clients and clinicians, managing schedules, rescheduling appointments, and optimizing efficiency.
Serve as the first point of contact for client inquiries via phone, text, and email, providing timely and compassionate support.
Support clinicians with updates and client preferences to ensure seamless care delivery and foster a supportive experience.
Headlight is a mental healthcare company founded by psychiatrists that transforms access to care and delivery methods. As the most trusted behavioral health partner in the Western U.S., it operates with a collaborative culture and a focus on improving patient outcomes.
Manage patient intake, scheduling, and payment collection to support clinic growth.
Handle virtual check-ins, welcome calls, and authorization management via WelcomeWare platform.
Track and analyze reports on patient metrics, referrals, and clinical performance using Power BI.
Upstream Rehabilitation provides outpatient physical therapy and rehabilitation services across multiple locations. As a large organization, they emphasize a collaborative, patient-centered culture and support for teammates.