Answer incoming calls, texts, patient portal communications, and emails to provide accurate responses and book appointments.
Manage tasks in the Navigator system and act as a cross-functional liaison between departments including Care Navigation and Operations.
Screen patients for demographic and appointment information, inputting data into CRM and EHR while maintaining a professional and positive attitude.
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365, providing concierge medical care with ER-trained teams and expedited services. The company operates in multiple US states and cultivates a high-caliber clientele, emphasizing personalized and immediate support.
Efficiently schedule and coordinate medical appointments between patients and healthcare providers, managing calendar reminders to ensure timely healthcare delivery.
Facilitate effective communication between patients, providers, and team members while handling outbound and inbound calls to address inquiries and resolve issues.
Support Remote Therapeutic Monitoring and Remote Patient Monitoring, manage documentation, and help patients complete Health Risk Assessments to prepare for visits.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. They are a fast-growing telehealth organization with a nationwide clinical workforce, committed to creating an inclusive environment for all employees.
Manage registration, scheduling, and rescheduling for new and existing patients.
Ensure accurate record management by obtaining and communicating patient information.
Receive, screen, and coordinate telephone calls from healthcare providers.
Luna is a tech-enabled physical therapy platform operating in 28 states with 25+ nationwide partners. The company has been recognized as a top employer in healthcare by Forbes and is known for its award-winning technology and clinical models.
Schedule, track, and coordinate patient appointments and process community care consults using required systems.
Validate patient data, screen inquiries, and communicate with providers on community care rules.
Support quality customer service and follow scheduling, referral, privacy, and compliance standards.
International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.
Serve as the welcoming anchor for the practice, blending compassionate communication with organizational skills.
Schedule new patient appointments, manage scheduling systems, and collect intake data accurately.
Proactively address cancellations, re-engage patients, and maintain flawless EMR documentation.
Isaac Health improves brain health by providing accessible specialty dementia care services. Founded in 2022, it has scaled across the US with support from leading healthcare investors and a focus on clinical quality.
Manage inbound SMS inquiries and engage in consultative conversations to understand patient needs.
Guide prospective patients toward scheduling consultations and coordinate appointments using scheduling tools.
Maintain accurate patient information in CRM systems and conduct follow-ups to support the decision-making process.
The hiring partner is a healthcare-focused organization that connects patients with appropriate care. The company values empathy, independence, and meaningful conversations, operating with a small, supportive team in a remote setting.
Manage virtual call routing, emails, and calendar coordination for high-growth international clients.
Perform light administrative tasks, record management in CRM, and office procurement support.
Handle meeting coordination and internal collaboration to ensure operational harmony.
Savvital provides diversified services to small and medium-sized businesses in the US market, offering customized solutions through strategic task delegation. The company employs a team of educated experts motivated to add capacity to clients' workdays, aiming to create a human-centered ecosystem for growing businesses.
Coordinate scheduling and reservation requests for clients, ensuring accuracy and completeness.
Maintain client records and communicate professionally via email, phone, and online platforms.
Provide general administrative support and follow established workflows to ensure smooth service delivery.
Deidre is a company that assists with coordinating schedules, managing reservations, and supporting client experiences in a remote environment. The company offers a supportive and collaborative team environment with opportunities for growth and advancement.
Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.
Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.
Manage client and provider rescheduling needs to optimize clinician availability.
Input scheduling changes and oversee staffing substitutions with high attention to detail.
Audit CentralReach codes and PTO usage for accurate payroll and utilization tracking.
Kind Behavioral Health provides Applied Behavior Analysis (ABA) services to improve the lives of children with autism. It is a rapidly growing organization that values thinking big, having fun, doing good, and being kind.
Responds to high-volume calls and schedules complex patient appointments across multiple disciplines and locations.
Performs patient registration, insurance verification, and manages appointment requests using Epic EMR and other systems.
Trains new employees on scheduling protocols and builds trusting relationships with providers and clinical teams.
The University of Kansas Health System is a premier academic medical center in Kansas City, specializing in complex care and diagnosis. It is a large organization driven by collaboration among physicians, nurses, and researchers to provide life-changing treatments.
Assist with reservation requests, confirmations, and scheduling updates.
Respond to guest inquiries via email, phone, and messaging platforms.
Maintain accurate records, calendars, and service documentation.
We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and a positive client experience, offering a structured and supportive work environment.
Be the first point of connection for patients, providing personalized support via phone, email, and live chat.
Register new patients in electronic medical records, schedule consultations, and ensure all paperwork is completed.
Maintain patient records, answer questions, and protect confidentiality while coordinating with internal teams.
Spring Fertility is a growing fertility group led by top physicians and scientists, focused on delivering patient-centric, compassionate care. We are a mission-driven organization with a collaborative culture that values professional development and positivity.
Assist with coordinating bookings, reservations, and scheduling requests.
Gather and organize client information and preferences to ensure accuracy.
Communicate confirmations and updates while maintaining organized records.
Deidre is a company that provides booking and reservation coordination services, assisting clients with scheduling and travel arrangements. The company operates in a structured, client-focused environment and supports a collaborative team setting with opportunities for growth.
Aisles & Abroad specializes in coordinating booking requests and appointment management. They are a growing company offering a fully remote work environment and positive team culture.
Provide personal and business support to a busy U.S.-based physician entrepreneur.
Manage travel arrangements, calendar, appointments, and administrative tasks.
Conduct research and assist with marketing and business development initiatives.
Assist World is a staffing agency that recruits virtual assistants for US-based clients. They offer 100% remote work with perks like birthday bonuses and a monthly raffle, emphasizing flexibility and trust.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Organize duties and maintain staff and patient schedules.
Submit reports and work virtually with limited supervision.
CommonSpirit Health at Home provides full-service home health and hospice care. As a faith-based organization, it is committed to improving patient health and community well-being.