Efficiently schedule and coordinate medical appointments between patients and healthcare providers, managing calendar reminders to ensure timely healthcare delivery.
Facilitate effective communication between patients, providers, and team members while handling outbound and inbound calls to address inquiries and resolve issues.
Support Remote Therapeutic Monitoring and Remote Patient Monitoring, manage documentation, and help patients complete Health Risk Assessments to prepare for visits.
CareTalk Health is a fully remote, nationwide virtual medical practice that partners with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps. They are a fast-growing telehealth organization with a nationwide clinical workforce, committed to creating an inclusive environment for all employees.
Serve as the welcoming anchor for the practice, blending compassionate communication with organizational skills.
Schedule new patient appointments, manage scheduling systems, and collect intake data accurately.
Proactively address cancellations, re-engage patients, and maintain flawless EMR documentation.
Isaac Health improves brain health by providing accessible specialty dementia care services. Founded in 2022, it has scaled across the US with support from leading healthcare investors and a focus on clinical quality.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Answer incoming calls, texts, patient portal communications, and emails to provide accurate responses and book appointments.
Manage tasks in the Navigator system and act as a cross-functional liaison between departments including Care Navigation and Operations.
Screen patients for demographic and appointment information, inputting data into CRM and EHR while maintaining a professional and positive attitude.
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365, providing concierge medical care with ER-trained teams and expedited services. The company operates in multiple US states and cultivates a high-caliber clientele, emphasizing personalized and immediate support.
Serve as a key point of contact for patients, coordinating scheduling, insurance verification, and follow-up activities.
Manage inbound and outbound calls, maintain accurate EMR records, and ensure HIPAA compliance.
Communicate with patients, providers, and insurance companies to deliver high-quality, patient-centered care.
SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.
Serve as overflow support for multiple practices by answering and triaging incoming calls and messages from patients and stakeholders.
Support patient scheduling and follow-up, including no-show and cancellation tasks, and schedule reshuffles when needed.
Handle central communications intake and respond to voicemail and after-hours messages.
Diana Health is a network of modern women’s health practices partnering with hospitals to transform maternity and women's healthcare. They are an interdisciplinary team with strong collaborative care and operational support, focused on continuous learning and improvement.
Follow scripts to educate patients and coordinate care needs.
Aledade empowers independent primary care practices by building value-based care networks that improve patient outcomes and physician sustainability. Founded in 2014, they are the largest network of independent primary care in the country, fostering a collaborative, inclusive, and remote-first culture.
Handle referral coordination, appointment scheduling, insurance verification, and medical records requests for members.
Communicate updates to providers and members, ensuring world-class service and access to high-quality doctors.
Work collaboratively in a fast-paced virtual care team, managing multiple priorities with excellent attention to detail.
Included Health is a healthcare company that delivers integrated virtual care and navigation, breaking down barriers to provide high-quality care for everyone. The company offers care guidance, advocacy, and access to virtual and in-person care across various health needs.
Responds to high-volume calls and schedules complex patient appointments across multiple disciplines and locations.
Performs patient registration, insurance verification, and manages appointment requests using Epic EMR and other systems.
Trains new employees on scheduling protocols and builds trusting relationships with providers and clinical teams.
The University of Kansas Health System is a premier academic medical center in Kansas City, specializing in complex care and diagnosis. It is a large organization driven by collaboration among physicians, nurses, and researchers to provide life-changing treatments.
Manage client and provider rescheduling needs to optimize clinician availability.
Input scheduling changes and oversee staffing substitutions with high attention to detail.
Audit CentralReach codes and PTO usage for accurate payroll and utilization tracking.
Kind Behavioral Health provides Applied Behavior Analysis (ABA) services to improve the lives of children with autism. It is a rapidly growing organization that values thinking big, having fun, doing good, and being kind.
Manage the full medical billing and Revenue Cycle Management (RCM) process, including AR follow-up and claim denial resolution.
Complete provider credentialing and recredentialing, verify insurance eligibility, and maintain accurate records within Athena.
Ensure HIPAA compliance and communicate with insurance companies regarding claims, credentialing, and payment issues.
SnappyCX connects skilled professionals with growing healthcare practices. They seek self-motivated individuals to support financial and administrative operations in a remote, fast-paced environment.
Make outbound calls to patients to complete intake calls and manage scheduling.
Handle medical records, data entry, and documentation in EHR systems, triaging messages.
Ensure compliance with HIPAA and maintain patient confidentiality while providing administrative support.
Salvo Health is a new approach to helping millions of Americans facing chronic gut health and metabolic conditions, providing continuous, app-based care with remote patient monitoring. The company is backed by leading healthcare investors and offers a remote work environment, flexible time-off, and a culture driven by constant innovation and empathy.
Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.
Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.
Be the first point of contact for individuals seeking SUD treatment, creating a welcoming, non-judgmental experience.
Verify insurance eligibility and translate benefits and coverage into plain language patients can act on.
Proactively manage schedules, open patient charts, and shepherd new patients through onboarding with care and efficiency.
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care, focused on making low-barrier, high quality care accessible to all. The company is a startup funded by Google Ventures (GV) and launched out of Triple Aim Partners, emphasizing a patient-centered approach and a supportive culture.
Schedule, track, and coordinate patient appointments and process community care consults using required systems.
Validate patient data, screen inquiries, and communicate with providers on community care rules.
Support quality customer service and follow scheduling, referral, privacy, and compliance standards.
International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.
Handle inbound and outbound calls in a fast-paced call center environment.
Manage patient communications via SMS, chat, and email.
Maintain patient records, ensure HIPAA compliance, and resolve concerns with first contact resolution.
Herself Health is a primary care startup focused on women aged 65 and older. With a team of 100+ colleagues, they are dedicated to providing specialized, patient-centric care.
Give superior customer service over the phone and work behind the scenes on a computer.
Schedule appointments, perform insurance verification, and route calls to correct personnel.
Multitask from multiple electronic clinical programs and websites in a fast-paced environment.
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.
Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.